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RolandDutzler
Known Participant
December 25, 2021

P: Fehlercode 19650929

  • December 25, 2021
  • 3 replies
  • 3439 views

Ich verwenden ein iPhone 12 Pro mit iOS 15.2 und bekomme immer wieder in Lightroom die Fehlermeldung 19650929.
Nach Neustart der App funktiohiert es wieder für eine kurze Zeit, bevor der Fehlercode wieder aufscheint.

 

Woran liegt das und wie kann ich den Fehler vermeiden?

 

Herzliche Grüße.

 

Roland

This topic has been closed for replies.

3 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
June 14, 2022

Greetings,

 

Updates to the Adobe Photography Products were released on June 13. The update contains a fix for this issue.  Please download and the latest version of your application via the Adobe Creative Cloud Application or your respective device app store.

If you do not see the update (Mac and Win) you can refresh your Creative Cloud App with the keyboard shortcut [Ctrl/Cmd]+[Alt/Opt]+[ R ]. 

 

Note: App store availability can take several days for the update to appear and be available. 

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
C
Community Manager
Charlie.DCommunity Manager
Community Manager
January 4, 2022

The Lightroom team is aware of this issue and is investigating.  

 

In the meantime, as a work-around please try letting imports complete and upload to cloud storage to finish syncing.  If you leave your device plugged into power, the app should be able to stay awake to allow uploads to complete.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
December 25, 2021

Hi there,

Sorry to hear about the error. Which version of the Lightroom app are you working with? Could you check there is an update available for Lightroom in the Appstore and see if it helps?

Regards,
Sahil

R
RolandDutzlerAuthor
Known Participant
December 25, 2021

Hi Sahil,

 

I use version 7.1.0 and cannot find a newer version in the Appstore.

 

Regards

Roland

R
RolandDutzlerAuthor
Known Participant
January 2, 2022

Hi Sahil,

 

when may I expect your answer for solving this problem with the error code?

 

Sincerely

Roland

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