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February 24, 2019

P: HDR merge getting stuck at 100%

  • February 24, 2019
  • 16 replies
  • 806 views

Hi,

Im trying to complete a HDR merge on Lightroom CC (Ver 2.20) using a stack of 3-5 images. When I select the option to merge the images, it goes to the next screen where a loading bar shows "Gathering Data..." This bar reaches 100% and then seems to stay on this screen permanently. I've waited upwards of 20minutes and nothing has happened, it remains showing the same loading bar. 

Can you please recommend anything I'm doing wrong or any potential fixes? 

Im working on a MacBook pro (2013) 2.9GHz I7 processor, 8GB RAM and a Intel HD Graphics 4000 1536 MB card.

Kind regards,

Lewis

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    16 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    August 13, 2019
    Lightroom Desktop 2.4 was released today and contained a fix for this issue. Please update to 2.4 and verify that you are no longer seeing the issue. Thank you!
    Rikk Flohr: Adobe Photography Org
    S
    stefano_giraldo_ph
    Participating Frequently
    May 24, 2019
    Yes, thank you for feedback!
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    May 24, 2019
    I spoke to the engineer for this and he agrees it should work (used to work from) the collapsed stack thumbnail. We've logged a bug for this. You have a couple of workarounds in the thread so you aren't dead in the water!
    Rikk Flohr: Adobe Photography Org
    S
    stefano_giraldo_ph
    Participating Frequently
    May 23, 2019
    Ok, in this way it works. I didn't know I can open the filmstrip clicking on the badge.

    However, if there is a "Photo merge" entry in the stack context menù, it should work as expected.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    May 23, 2019
    Click on the Stack badge in the upper right of the thumbnail.  A filmstrip should appear of just those images in the stack. Select them in the film strip and attempt your merge. 

    Results?
    Rikk Flohr: Adobe Photography Org
    S
    stefano_giraldo_ph
    Participating Frequently
    May 23, 2019
    S
    stefano_giraldo_ph
    Participating Frequently
    May 23, 2019
    Filmstrip is only in the edit view, and also show me images stacked. I can right click -> photo merge from there, but the result is the same.
    At the moment, the only way to get photo merge to work is to unstack photos, select them and merge them.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    May 23, 2019
    If you click on the stack the contained images should appear in a film strip below. If you then click on the images in the film strip to select all in the stack, does that work?
    Rikk Flohr: Adobe Photography Org
    S
    stefano_giraldo_ph
    Participating Frequently
    May 22, 2019
    Ok, I found the root of the problem:
    I usually stack AEB photos, and if I right click on a stack and then choose "Photo merge -> HDR merge" I stuck at 100%.
    If I don't use stacks, photo merge works well.
    S
    stefano_giraldo_ph
    Participating Frequently
    May 22, 2019
    I carefully followed all the steps, but HDR merge is still stucking at "gathering data 100%".

    macOS 10.14.3
    Lightroom CC 2.3

    I'm still using Lr basically for merging aerial panorama/HDR photos, very annoying I cannot use this function.
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