Inspiring

P: HEIC files Edit in PS fails for files in Local Storage (Not Cloud)

Forum|Forum|2 years ago
October 11, 2023
4 replies
2068 views

Using Lightroom version: 7.0 x64 [ 20230927-2320-8b251c5 ] (Sep 27 2023), on Windows 10, I get the error when attempting to edit in Photoshop. This is an old bug that has resurfaced. Of course, I do have an active subscription. HEIC files from iPhone 13 Pro. Works fine from Lightroom Classic.

Windows

This topic has been closed for replies.

Rikk Flohr_Photography

Community Manager

Greetings all,

Updates for the Adobe Photography Products have been released. The December 2023 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

eddified_work

Participant

I am seeing the issue as well. @Rikk Flohr: Photography, I am happy to help debug it.

Lightroom is not allowing me to export .HEIC photos to .JPG when using Lighroom in "Local" mode. Latest Version.

Something interesting about my system: I bought the Windows .HEIC extensions from the windows store, but also tried a similar tool here: https://www.copytrans.net/copytransheic/ (Similar to the windows .HEIC extensions, this tool also creates thumbnails for .HEIC images when viewing in Windows Explorer). And I've switched back and forth between them -- not sure which one I have installed currently.