P: Images in LR 7.1.2 reset to original, erasing edits

Set the 4th popup, "Panel Tracks" to Automatic (instead of Manual)

Thanks much. I've changed that option and I'll respond here if I see the problem occur again. 

I think we've found the problem. Until we can get a fix out, please try this as a workaround:

- Go to Lightroom Preferences > Interface panel

- Set the 4th popup, "Panel Tracks" to Automatic (instead of Manual)

This will cause the left panel to show only in grid view and the right panel to show only in Detail view (as it did before version 7.0). What we think is happening is that the hidden Versions panel starts mistakenly watching for mouse clicks when that right panel is open in grid. This should stop that. 

Are the edits retained in the Versions function?  (Auto or Saved)?

Versions are what I had called "history." My answer is mixed. Using versions was my initial approach to recoving edits. I tried that a few times and saw only the original version.

But with that video example I just made, I noticed if I bring up the version list but don't click any of the listed versions, it did bring back my edits. But again, that also mixes in another factor—waiting some minutes before trying. I'll play around and see if I can be more exact about the steps.

One additional detail. Are the edits retained in the Versions function?  (Auto or Saved)?

I have the log file. It's only 2.2MB. I'm haven't fully reviewed it to see everything it contains so not sure if it's appropriate to share publicly.

Same problem here, but with Apple Mac Studio M2

A request from engineering:

"For this customer, we could have them generate a diagnostic log with the lost edits image selected."

For LrDesktop

Go to Preferences

Account Section

Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear

When you have the log ready, let me know how large it is so we can establish a transfer.

A new thing I noticed after making this video: the edit I made was back in place after I returned to LR. Usually when my edits disappear, I immediately start redoing them. Maybe if I wait it will "catch up" and show the "lost" edit — just speculation.

It took just two tries to reproduce. What I did here:

• Crop image to 1:1 (pressing enter) and return to grid view
• Notice the crop didn't "stick"
• Repeat the crop and also raise shadows then return to grid view
• It "sticks" this time; click around a bit then enter image edit again
• Click nothing but as I watch, image reverts, losing edits

Thank you for the report and information. One of the engineering team should be reaching out to you for more details - especially if you can reproduce at will and record the video!