P: iOS: Edits are lost after saving to camera roll

Yep, that's the kind of thing I saw. And, as I mentioned, it's not easy to reproduce, and can feel really "silent", because, once the picture is posted on insta, you're not gonna touch it so soon.

Yes the problem is still there for sure. To avoid it, always go back, out of the edit view. Then in again. It seemes that flushes the memory in most cases so that it is not lost. If you are in a hurry to post something you would edit->save to camera roll-> exit light room-> post on IG or something. Then it is lost in most cases. The Adobe team has not found the solution yet. I think it has something to do regarding when iOS flushes working memory to static memory or something.

I didn't find time to log the issue yet, but it has happened to me a couple of times and... I cannot always reproduce it for sure.

Now, after I've done an "export to the camera roll", i'll go back and give it a mark (star or flag), and i'll check that my (squared) crop is confirmed for instagram.

The way I realized that was that some of my images had been posted to insta, and while looking for them, they were neither developped or cropped...
Lr v.3.2.0 C96EDE
iOS 11.3 on iPhone 8

Hey Atle,

I think that was the missing detail. I was trying a preset and some exposure changes before. I just cropped and resized a photo and I can reproduce the behavior you're seeing.

I'll check with the team on this issue.

Thanks,
Melissa

Hi, just upgraded my iphone 6 to latest iOS and checked lightroom is 3.0.1.
I will take some screenshots later.
I test this bug with a crop/resize.

Beat regards,
Atle

Hey Atle,

I just attempted to reproduce the issue with your steps and still see the edit on the photo, not lost. Perhaps, I'm not doing this step correctly according to how you're doing it: 
"double-click to shut down lightroom abruptly".

Also, to replicate the "no sync" requirement - I turned on Airplane mode. I also turned off Use Cellular Data.

Are you able to provide those screenshots I mentioned previously? This would ensure I'm doing the exact same steps you're doing. Perhaps even a screen recording.

Also, were you able to confirm that you're on 3.0.1? What iPhone version do you have as well?

Thanks,
Melissa

Hi Melissa, thank you for the quick reply.
Here is a bullet-proof method to trig the bug.
Please let me know if you need more info, but I dont think you need it:

1. Edit a photo.
2. Save the photo to the camera-roll
3. Stay in the picture and wait a little bit to check that no sync is going on.
3. exit the lightroom program
4. double-click to shut down lightroom abruptly
5. Open lightroom. 
6. The edit is lost.

The problem with the currect code:
----------------------------------------------
The edit is only saved in RAM and is uploaded to the cloud only when going back to picture-root or when doing a forced sync. Also if the user leaves the program there is a time-out in iOS that shuts unused programs and clears lightroom-RAM. 

Here is the solution:
-------------------------------
Save all changes locally in the NV-storage as the user edit the picture. Upload the changes to the cloud whenever there is time for it. Very simple.

What I normally do, is that I edit a picture, then save it on my camera roll, then exit the program to follow up on the picture, post it on IG or send it on mail. This is normal behaviour and this deletes my edit so its gone the next time I enter. Im pretty sure im not the only one having this behaviour.

Hope you fix it this time, good luck!

best regards,
Atle

Hi Atle,

Can you confirm your version of Lightroom CC for mobile with a screenshot?

Can you also provide your steps to reproduce this issue in a list so we can attempt to reproduce?

Lastly, can you try to provide matching screenshots to each of those steps so we're clear where we should be looking?

Thanks for reporting this experience,
Melissa

Hi guys,

Bug number 1 is still present in the latest lightroom app for iOS. When editing a pictuire and saving to camera roll without going back to the main menu in between makes it loose all edit. A still very annoying bug.

Hi Dave, No I have not seen that.
I only use Lightroom for iphone and seldom for the PC.

best regards,
Atle