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Christopher D
Participating Frequently
November 4, 2022

P: iPad Lightroom top panel changes and filter button disappears

  • November 4, 2022
  • 9 replies
  • 4028 views

Hi,
I recently purchased the iPad Pro 12.9 inch tablet specifically so I can edit my photos.
I am using light room for iPad 8.0.
After editing for short while, the upper panel disappears and the filter button is not visible (along with all the upper panel). I cannot seem to get the panel back.
When I exit the program and start it again the panel has reappeared. I am not sure what I am doing to make it disappear.
Does anyone else have this problem? Any solutions?

    This topic has been closed for replies.

    9 replies

    C
    Christopher DAuthor
    Participating Frequently
    March 4, 2023

    Thank you!

    I
    Community Manager
    Ignacio B.Community Manager
    Community Manager
    March 3, 2023

    Thanks for confirming, we worked on a fix for the issue in the 8.2.0 version

    Regards,
    Ignacio

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 27, 2023

    Original Poster is reporting as no longer occurs

    Rikk Flohr: Adobe Photography Org
    C
    Christopher DAuthor
    Participating Frequently
    February 27, 2023

    It SEEMS to be gone on  Version 8.2 (everyone agree?).  Thanks for the attention to the issue.

      I
      Community Manager
      Ignacio B.Community Manager
      Community Manager
      February 16, 2023

      @TOMASZ25305309si2v can you still reproduce this issue on the 8.2 version?

      Thanks,
      Ignacio

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      January 13, 2023

      updating status and adding bug number

      Rikk Flohr: Adobe Photography Org
      K
      Adobe Employee
      Kavita Srivastav17911213
      Adobe Employee
      November 30, 2022

      Hi,

      I am very sorry to hear that you are seeing some UI issues in Lr. I tried to reproduce the issue you described by editing a few photos and going back to grid and loupe on iPad but seems like I am missing something as I wasn't able to see the issue. Could you please plrovide a few more details along with the screen shots and screenrecording if possible.

      1. Which iOS version are you on?

      2. Which version of the app do you have installed?

      3. What kind of photos or videos were you editing?

      4. Any specific edits that you made could possibly introduce this issue?

      Once I get more details from you I will go ahead and create a bug for our Engineers to take a look. Thank you for reaching out to us.

      Regards

      Kavita Srivastav

      Lightroom Quality Engineering team.

      T
      TOMASZ25305309si2v
      Participating Frequently
      December 2, 2022

      Ad 1. Latest iPadOS, I think it's 16.1.1

      Ad 2. The newest, I checked in AppStore, I think it's 8.0.1

      Ad 3. It;s happening both with Fuji .RAF files as well as with Sony .ARW files.

      Ad 4. Nope, it doesnt matter what I'm doing, to me it looks like it's happening after quite some time of editing, like 1h and more. Looks like 'intensive' editing is pushing app to do that.

       

      Here are some screenshots:

      K
      Adobe Employee
      Kavita Srivastav17911213
      Adobe Employee
      December 2, 2022

      Thanks for providing all these details. 

      Few more questions does your workflow also involve device rotation, backgrounding of the app, switching between apps, any time in between when you left the device go into sleep mode, or is the editing done in one continuous session without any break? 

      I will try to replicate your steps and reproduce the issue to log a bug so our developers can investigate with all the correct details.

      Sorry about the inconvenience that you are having and thanks for your patience.

      Regards

      Kavita Srivastav

      Lr team

      T
      TOMASZ25305309si2v
      Participating Frequently
      November 30, 2022

      I have exactly same issue.

      After a while of editing photos on iPad the top bar seems to glitch and some icons dissapear (like filter button or back button in the top left).

      I hope Adobe fix this.

        N
        Nico272252104ttf
        Participant
        December 3, 2022

        Hi!

        Very similar problems here:

        - The undo button does not work at all times, I have to tap the question mark and the undo action is done; seems like the actions move to another button; very strange... and even the redo button is located on the undo button, ...even stranger

        - Turning the ipad back from landscape to portrait mode makes the buttons completely disappear but when tapping where they should be located (upper right corner), actions like undo, redo and so forth work... but I have to tap in the "dark", strange, strange 😞

        - Turning from portait to ladscape mode even makes the buttons appear twice...see picture! 

        Thank you for your help!

        - The number of undo actions seems limited; only

        ipad pro 12,9 M2 - 1 TB; lr mobile 8.0.1

        C
        Christopher DAuthor
        Participating Frequently
        November 4, 2022

        PS:  I should confirm that this is despite switching between the gallery and loupe views....

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