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Lovi.09
Lovi.09
Participant
August 1, 2026

P: Lens Blur "Refinement Error" & "Something went wrong" on Lightroom Android

  • August 1, 2026
  • 23 replies
  • 263 views

Device: Samsung Galaxy A25 5G

App: Adobe Lightroom Mobile (latest version downloaded from the Google Play Store)

Subscription: Adobe Lightroom Premium

Issue: Lens Blur opens and works normally. I can adjust the blur amount, bokeh shape, and all other settings. The preview is displayed correctly.

However, when I adjust the Focus Range (depth range) and tap Apply, Lightroom always displays the following error:

"A refinement error occurred. Please try again."

The effect is visible in the preview, but it cannot be applied because the refinement process fails.

I have already reinstalled the application, and the issue persists.

      23 replies

      Nshaija26769238nz6m
      Participant
      September 22, 2026

       

      Sunny_socialite7f2a
      Participant
      September 11, 2026

      I haven't tried using this feature recently (2+ weeks), but for some reason , whenever there is a software update , it breaks the lens blur function.

      Try uninstall/reinstall of your app.

      Sorry, i could not be of help.

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

       

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

       

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

       

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

      Lightroom update 

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

      Please help 

       

      focused_Flair8a6f
      Participating Frequently
      September 11, 2026

       

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      August 21, 2026

      Hey, ​@Admirable_fashion9f9d, ​@social_Moonbeamddae, ​@Playful_coder8d60.

       

      Do you also use Lightroom on any other surfaces, and Lightroom Classic? Do these images appear normally after a while? 

       

      Record your screen when you see this issue, and share the video with us. Also, please follow the steps here to generate and submit diagnostic logs: https://helpx.adobe.com/lightroom/mobile/get-started/generate-and-share-diagnostic-logs.html

       

      Thanks!
      Sameer K

      social_Moonbeamddae
      Participant
      August 21, 2026

      Attached is the screen recording. I have also sent a diagnostic report. I don't understand your questions about using LR on any other surfaces or whether they appear normal after a while? 

      Claire H.
      Community Manager
      Claire H.Community Manager
      Community Manager
      August 19, 2026

      Hi ​@skilled_impression4105, It sounds like you might have a similar issue to this one: 

      Can you confirm what you’re seeing? As requested by our Community Expert, it would be helpful to see screenshots or screen recordings. Thanks! ^CH

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