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Lovi.09
Participant
August 1, 2026

P: Lens Blur "Refinement Error" when adjusting Focus Range on the latest version of Lightroom Mobile (Samsung Galaxy A25 5G)

  • August 1, 2026
  • 2 replies
  • 34 views

Device: Samsung Galaxy A25 5G

App: Adobe Lightroom Mobile (latest version downloaded from the Google Play Store)

Subscription: Adobe Lightroom Premium

Issue: Lens Blur opens and works normally. I can adjust the blur amount, bokeh shape, and all other settings. The preview is displayed correctly.

However, when I adjust the Focus Range (depth range) and tap Apply, Lightroom always displays the following error:

"A refinement error occurred. Please try again."

The effect is visible in the preview, but it cannot be applied because the refinement process fails.

I have already reinstalled the application, and the issue persists.

    2 replies

    Claire H.
    Community Manager
    Community Manager
    August 19, 2026

    Hi ​@Lovi.09 and ​@funny_differencee495, Thank you for the report! Our team is aware of this issue and is investigating it. In the meantime, here are a few troubleshooting steps that may help:

    1. Ensure a stable internet connection: Lens Blur refinement relies on cloud processing. Try switching between Wi-Fi and mobile data, or connect to a stronger network.

    2. Retry the operation: The error can be intermittent. After dismissing the error, try tapping Apply again (it may succeed after a few attempts).

    3. Clear the app cache: Go to your device's Settings > Apps > Lightroom > Storage > Clear Cache, then reopen the app and try again.

    4. Update to the latest version: Make sure you're running the most recent version of Lightroom from the Google Play Store, as fixes are continuously deployed.

    5. Try a different image: In some cases, certain image characteristics (complex depth maps, thin foreground objects) can make the refinement more challenging. Testing with a different photo can help confirm whether it's image-specific.

    If the issue continues after trying these steps, please don't worry- a fix is in progress. I appreciate your patience! ^CH

    Participant
    August 8, 2026

    Having the same issue on my app, newer phone same issue