P: Lens Blur "Refinement Error" when adjusting Focus Range on the latest version of Lightroom Mobile (Samsung Galaxy A25 5G)

Hey, ​@Admirable_fashion9f9d, ​@social_Moonbeamddae, ​@Playful_coder8d60.

Do you also use Lightroom on any other surfaces, and Lightroom Classic? Do these images appear normally after a while? 

Record your screen when you see this issue, and share the video with us. Also, please follow the steps here to generate and submit diagnostic logs: https://helpx.adobe.com/lightroom/mobile/get-started/generate-and-share-diagnostic-logs.html

Thanks!
Sameer K

Hi ​@skilled_impression4105, It sounds like you might have a similar issue to this one: 

Can you confirm what you’re seeing? As requested by our Community Expert, it would be helpful to see screenshots or screen recordings. Thanks! ^CH

Hi ​@SJMM363, thank you for sharing! We have had similar reports with the Blur Function not working as desired. Would you be able to send the Lightroom version and OS information? This will help us with our investigation. Thanks! ^CH

Hi ​@Lovi.09 and ​@funny_differencee495, Thank you for the report! Our team is aware of this issue and is investigating it. In the meantime, here are a few troubleshooting steps that may help:

1. Ensure a stable internet connection: Lens Blur refinement relies on cloud processing. Try switching between Wi-Fi and mobile data, or connect to a stronger network.

2. Retry the operation: The error can be intermittent. After dismissing the error, try tapping Apply again (it may succeed after a few attempts).

3. Clear the app cache: Go to your device's Settings > Apps > Lightroom > Storage > Clear Cache, then reopen the app and try again.

4. Update to the latest version: Make sure you're running the most recent version of Lightroom from the Google Play Store, as fixes are continuously deployed.

5. Try a different image: In some cases, certain image characteristics (complex depth maps, thin foreground objects) can make the refinement more challenging. Testing with a different photo can help confirm whether it's image-specific.

If the issue continues after trying these steps, please don't worry- a fix is in progress. I appreciate your patience! ^CH

​@Sameer K I have same problem. Lens blur is not working. I have active primium subscription.my mobile is vivo x200fe. Tried with different images. 

​@Sameer K I have the same issue. All premium features work except lens blur. I have a Samsung galaxy a35 abd this issues occurs with all images on multiple networks. Im using lightroom andrpid version 11.5.01.

Hey, @Playful_coder8d60. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Does this happen when you work on specific images? Have you tried working on a different internet network?

Please share more details, such as the Lightroom version, the specific device model, the mobile OS details, & video recordings of what you see. 

Thanks! 
Sameer K

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The lens blur works it goes half way and says there is some problem what should I do every feature is working except lens blur

Having the same issue on my app, newer phone same issue

I cannot make a blur edit as its fails to connect to server, has been saying try again later for 2 days. S24 Ultra.