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Inspiring
July 9, 2019
Open for Voting

P: Library empty............ All my preset has gone

I deleted the library online. (It says that deleting the library in the help deletes the synced picture.) Then, when I ran the lightroom pc version, an error message popped up, and both the picture and the preset were gone. How can I recover it? Fortunately, photos are stored in a local folder, but presets are a problem.

3 replies

Victoria Bampton LR Queen
Community Expert
Community Expert
July 9, 2019
I'll flag it up for a staff member just in case there's any way of them recovering direct from the server, but that was the nuclear "wipe everything completely everywhere" button you pressed, so it's a really long shot.
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Victoria - The Lightroom Queen
Inspiring
July 9, 2019
I just wanted to delect photo. 
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Victoria Bampton LR Queen
Community Expert
Community Expert
July 9, 2019
You wiped the cloud clean and confirmed you definitely wanted to do that. What were you expecting to happen? What were you trying to achieve?
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Victoria - The Lightroom Queen