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andreash5519516
andreash5519516
Participant
May 17, 2026 2:38 PM UTC
Released

P: Lightroom 9.3.1 can no longer import or edit Hasselblad Phocus files

Nach dem letzen Update kann LR keine Dateien (Hasselblad 3F) Dateien mehr öffnen die mit der Phocus App von Hasselblad erstellt wurden. Bis zum letzten Update ging es einwandfrei .

    Pinned Reply By Anshul_Saini

    Greetings ​@andreash5519516, 

    A new update for the Adobe Photography products has been released. The Max update v10.0 contains an update regarding this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

    Thank you for being so patient.

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    14 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity ManagerPinned
    Community Manager
    Nov 10, 2026 8:21 PM UTC

    Greetings ​@andreash5519516, 

    A new update for the Adobe Photography products has been released. The Max update v10.0 contains an update regarding this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

    Thank you for being so patient.

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    chaosphere656
    Participating Frequently
    Jun 1, 2026 11:18 AM UTC

    Even with the updated Camera RAW to 18.3, LR can’t open fff files but PS2026 can. What the hell is the problem with LR ? 

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    andreash5519516
    andreash5519516Author
    Participant
    May 19, 2026 1:54 PM UTC

    First: in reset LR on Mac OS 26.3.1 with the Shift+option key. Reset done

     

    but same result 

     

    i can Open Hasselblad FFF Files from the Camera X2Dii but if i Connect the Camera with Phocus in tethering Mode LR will Not Open the files. Also „old“ files , Shot two month ago are now Not available. 

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    nik.m
    Community Manager
    nik.mCommunity Manager
    Community Manager
    May 19, 2026 2:52 PM UTC

    Thanks for trying that. Is it possible for you to share a couple of file with us for testing? If yes, I can try to reproduce the behavior at my end. 

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    andreash5519516
    andreash5519516Author
    Participant
    May 19, 2026 3:06 PM UTC

    https://we.tl/t-htq5vo6zYtgWgswj

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    miric
    Participating Frequently
    May 19, 2026 11:43 AM UTC

    I’m on latest LrC/Photoshop/ACR. Camera is Hasselblad X1D II. I’m still able to oped fff files exported in Phocus from 3FR but not fff shot in tethered mode in Phocus 4.1.2 macOS. I noticed it yesterday.

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    miric
    Participating Frequently
    May 20, 2026 3:07 PM UTC

    .

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    andreash5519516
    andreash5519516Author
    Participant
    May 18, 2026 1:38 PM UTC

    Use LR 9.3.1

    phocus 4.1.2

     

    hasselblad raw FFF files

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    nik.m
    Community Manager
    nik.mCommunity Manager
    Community Manager
    May 19, 2026 1:34 PM UTC

    Thanks for the additional information! Could you also let us know the operating system you’re working on? 

    Try resetting the preferences of Lightroom using the keyboard shortcuts mentioned below:

    macOS: Launch the app while pressing and holding the Shift + Option keys.

    Windows: Launch the app while pressing and holding the Shift + Alt keys.

     

    Let us know how it goes! 

    Thanks, 

    Nikunj 

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    nik.m
    Community Manager
    nik.mCommunity Manager
    Community Manager
    May 18, 2026 1:26 PM UTC

    Hi, thanks for reaching out, and we're sorry about the trouble!

    Please let us know the exact version of Lightroom you're using and the operating system you're using. What's the format of the files created by the Hasselblad Phocus app? Are you getting an error while trying to open the files?


    We're here to help, just need some more info!
    Thanks,

    Nikunj

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