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peteskilebowski
Participant
June 19, 2023

P: Lightroom internals failed to initialize

  • June 19, 2023
  • 48 replies
  • 9542 views

Hey All,

 

Since updating to the latest version of Lightroom (as of June 20th, 2023), this message pops up as soon as I press the app icon to open it on my Mac. It happens on my M1 mac as well as my Intel macbook pro. 

 

Anyone else havbing this issue? It's rendered my business dead in the water until I can access my photos again.

 

Pete

    48 replies

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    A
    Alizain307542973peu
    Participant
    June 27, 2023

    I recently updated to the most recent version of Lightroom. As soon as the install was completed, I was met with this message after attempting to run the application. I have tried to re-install the application however, the issue is still there.

     

    Would love some help figuring this out! 

     

    Thanks 

    Ali

      D
      defaultvpfdysqjes5v
      Participant
      June 27, 2023

      Appear to have the same problem.

      A
      alex30721703m2l0
      Participant
      June 26, 2023

      lightroom error unexpected system exception

        Ranjisha Sengupta
        Ranjisha Sengupta
        Legend
        June 27, 2023

        Hi @alex30721703m2l0 

         

        Welcome to the community! We're here to assist you.

        Please share some more details on the issue:

        When do you get the error message? Are you using the latest version of Lightroom on your Windows?

        Please share a screenshot/ recording.

         

        We're here to help, just need some more info.

         

        Best,

        Ranjisha

        A
        Angel24926394ax0h
        Participant
        June 23, 2023

        <?xml version="1.0"?>
        <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
        <crashreport serviceVersion="4.8.0.5" clientVersion="4.8.0.5" applicationName="Adobe Lightroom" applicationVersion="6.4" build="20230601-0912-70a59ed" source="Windows-Client" crashType="n/a">
        <time year="2023" month="6" day="22" hour="21" minute="0" second="35" timeoffset="-300" timezone="Eastern Daylight Time"/>
        <user guid="e7a18f42-e5d9-40a6-b56c-468d186b8baf"/>
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        </gpu>
        <crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FFDA033FDEC">
        <backtrace crashedThread="0">
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        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        June 22, 2023

        Matching to bug number and updating status.

        Rikk Flohr: Adobe Photography Org
        miaf54798240
        miaf54798240
        Participant
        June 21, 2023

        Whenever I try to open Lightroom, I get a popup that states "Error initializing Lightroom" and "Invalid Offline Resouces path."

          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          June 20, 2023

          Would it be possible for you to post a screenshot of the exact error message?

          Rikk Flohr: Adobe Photography Org
          James Heming
          James Heming
          Known Participant
          June 21, 2023

          I'm getting the same thing. Yes downgrading fixes the problem, but that's not really the point.

           

          Attached is the window that comes up.

            A
            Angel24926394ax0h
            Participant
            June 22, 2023

            Error initializing lightroom. Unexpected system exception. If this issue persists, please report it. I uninstalled Lightroom CC then restarted my PC. I reinstalled Lightroom but it still doesn't work,

            P
            peteskilebowskiAuthor
            Participant
            June 20, 2023

            Update: downgrading to 6.3.1 fixed the problem.

             

            Pete

              A
              Aldan19972221
              Inspiring
              June 19, 2023

               

              I tried uninstalling, reinstalling, uninstalling the camera raw plug-in and Microsoft VC runtime plug-ins, rebooting the PC, but nothing.

               

                John Waller
                Community Expert
                John WallerCommunity Expert
                Community Expert
                June 19, 2023

                Windows 10 or 11?

                 

                Is your version of Windows completely up-to-date?

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