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Participant
December 19, 2017

P: Lightroom iPad/iPhone Device overheats & brightness dims

I haven't found anything related to this in online searches, so i thought i would ask Lightroom users.

 

I have Lightroom mobile installed on my iPhone 7 and when i use it, the phone gets very hot. If the ambient temp is 90 or better (which happens quite often here in Florida), the phone will overheat and shut down after a while. I used it without that happening yesterday (ambient temps around 75), but the phone was still quite hot. I have a pretty thin Spigen case on the phone, and it doesn't get hot with anything other apps.

 

Has anyone else experienced this?

 

 

Thanks,

 

 

Steve

返信数 101

Participating Frequently
December 9, 2024

Yes... these are the symptoms we have all been here asking them to fix. I recently took a trip to Bali and only had my phone to offload photos from my camera for editing in Lightroom. Phone would heat up then battery would die. My workaround was to always reboot the phone after using LR, then immediately force quit the app after reboot. Of course I would randomly forget. Really the worst iPhone app I've ever experienced in terms of massive bug. Unfortunately I can not find any other app that offers such good raw editing with cloud syncing so I keep using it. 

Participating Frequently
December 9, 2024

I truly believe that Adobe wants to fix this 5+ year old bug but don't know how. They need to rewrite the app from scratch. Until then we should all move this thread to the Apple forums. If Apple was aware of how terrible this bug is they would remove it from App Store and force Adobe to deal with it. 

Participating Frequently
October 24, 2024

Yup. Adobe should be ashamed. I just got home from a 3 week vacation shooting a ton of raw photos on Leica. Lightroom mobile was continuing to overheat and drain battery. I'd have to force quit and reboot everytime I opened it to prevent my phone from draining by dinner. I had a friend at Adobe look into this for me. He said they know the problem is still happening but can't reproduce while in debug mode. They call it a Heisenberg. I call it super lame. Rewrite it from the ground up. While you're at it rewrite everything. Especially After Effects... and fire that entire team. 

Participant
October 24, 2024

Hi, iPhone 15 Pro Max user here. I had my phone in 100% battery, started using LR and 30 minutes later it has 78% battery and was overheating. This happens every time I use this app. Adobe can you do something please?? We pay a lot monthly and we deserve more. Thanks.

Participant
October 22, 2024

Experiencing the same overheating issue on Ipad pro M4, Lightroom 9.5.1.

 

Any advice?

Participant
September 7, 2024

Just popping in to say that I'm experiencing this issue still in 09/2024 on my iPhone 15 Pro Max 512GB. I'm on the latest version of IOS and have the most recent version of LightRoom Mobile on my phone. 

I've experienced this issue with my iPhone 8 Plus, iPhone 11 Pro Max, and now my iPhone 15 Pro Max. This issue, in my experience, was never fixed in any update despite what has been said in the thread by Adobe employees. I wish there was a statement explaining exactly how/why this was happening. Saying they've addressed and fixed the issue to me means that they are aware of a causation, which I have not been able to find in any patch notes. 

I will say if you use Lightroom while charging either via usbc, lightning connector, or especially a magnetic charger, the iPhone will overheat much more quickly leading to the screen dimming issue quicker. Other than this, I myself cannot pin down exactly what seems to be a causation. Masking and ai presets seem to result in the issue much more quickly, but for me it doesn't really matter what is done, eventually at varying rates the iPhone will overheat and the screen will dim beyond a useable brightness at some point, usually within 10-30 minutes, but almost always on the faster side of this rate. 

I really hope there's a way to fix it soon as these days I can't really edit from my PC so I rely on my iPhone. 

Participating Frequently
September 1, 2024

UPD:  my phone is now so overheating that the screen is fading. It's literally impossible to work, maybe it's time to get off the couch? It's absurd that some photo editing app can't JUST WORK on an iPhone 15 pro. People pay money for this.

Participating Frequently
September 1, 2024

Still overheating and hence sliders start to lag bla bla bla. Nothing's changed

ak39527375
Participant
August 30, 2024

For me this is also not the solution for overheating.

Community Manager
August 27, 2024

@senya_jp please try out the new Import setting in the 9.5 version, Pause sync while importing
That should help some more when it comes to overheating issues.

 

Thanks,
Ignacio