Participant

P: Lightroom will not allow photos that reside on NAS drive to be deleted

Forum|Forum|2 years ago
December 9, 2023
25 replies
5736 views

Lightroom Version 7.0 Operating System - macOS 14 Sonoma

I was excited to learn that LR had the ability to work on local drives. I have used Bridge for the last several years after getting frustrated with Classic's performance. I like what I see in the new LR and am giving it a try. I have run into a problem that I am not able to delete any photos in LR that reside in folders on my Synology NAS drive. After asking if I want to move the photo to the trash I get a response saying "This file cannot be moved to the trash. Please try deleting directly from the disk." I have the gone into my Synology settings and I cannot find anything there that would cause this response. I have no issues deleting photos when in Bridge. I have administer rights on the NAS drive as well as read/write privileges. Photos residing on the internal SSD or attached drives delete just fine. I also can copy files into NAS folders, Move photos from one folder to another on the NAS. I have no issues deleting these files when in Bridge or in Finder on the Mac. Screenshots of the error messages are attached. I spent two hours with Adobe support with no resolution, who worked with read/write permissions and a number of other things. They got the same results as I did and had nothing to offer. This is very important to me as I have years of photos on the NAS drives and I have backup NAS drives maintained in two locations where I have complete access to my entire library in each location.

Show previous replies

T

tomasz_4564

Participant

Facing the same issue. I can modify existing files and save new ones on a NAS server mapped as a network drive, but I'm unable to delete them. Deleting from my regular hard drive and USB storage devices works as expected.

Adobe Lightroom 8.2, compilation: 20250201-700-1b12095

Windows 11 Home
Version 23H2
OS compilation 22631.4890

C

Carlo27017762ohr9

Participant

Version 8.2 - still the same issue.

S

selim_4227

Participant

What's the update on this issue please.

S

selim_4227

Participant

Please fix this!

T

Tenpa17256289t4yk

Participant

Ver. 8.1 is released!!

But this bug is still remained...

C

Carlo27017762ohr9

Participant

Almost one year later, this issue still exists...

It works on local drives and external USB drives, but not on network drives.

I can change image values (XMP file will be changed) and I can even rename the folder within LR.

Enabling/Disabling SMB 1 had no effect

Windows 11 22H2

Lightroom 8.0

B

Bryce25

Participant

Hi team,

I wanted to try to migrate from LrC to LR, but I have an issue when I'm triying to delete photos in Local tab in Lightroom.

Macbook Pro (macOS version : 14.6.1) - NAS Synology (DSM 7.2.1-69057 Update 5) - Lr and LrC are up to date.

This issue is not caused by my MacBook or my NAS, because if I'm trying to delete local files at the same location with LrC (Command + Option + Shift + Delete), I haven't any issue, the files are deleted.

Here the screen :

Do you have any idea ? With this bug, it's out of the question to migrate.

And please, "try to delete file directly from the disk", seriously...

A

AldrinSalazar

Participant

Same thing happening to me, I have my entire collection of RAW files in a shared network drive that uses the SMB protocol, the drive is formatted as NTFS because the computer serving it is windows.

Since all of this setup is at home, I access when abroad using a VPN, and this issue is VERY annoying because I take a lot of pictures of the same subject and since I can't prune my library I end up with tons of unused files that I have to remember to delete when at home.

Windows 11 Drive Share as the server
NTFS Drives
MacOs Sonoma 14.5
Lightroom version: 7.3 arm64 [ 20240507-1433-eff47f4 ] (May 7 2024)