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Participant
February 21, 2024

P: Masking - Clarity Sliders have no effect after update

  • February 21, 2024
  • 56 replies
  • 8348 views

Hi

Ever since I updated my Lightroom mobile today (21/2/24) to version 9.2, my clarity slider for my masks stopped working. When I slide it from -100 to +100, no changes to the image can be seen. The weird thing is this only applies to the clarity slider. All the other sliders for my masks work.

Any idea on how to fix this/whats causing the issue?

 

Thanks!

This topic has been closed for replies.

56 replies

Participant
March 10, 2024

i agree for the fact that I pay for the application, the repair takes a long time...

Participating Frequently
March 10, 2024

The same thing happened to me

Participant
March 10, 2024

When I use select subject mode, I can't use clarity effect, because I try to adjust clarity -100 to +100 it's not different.

Participant
March 8, 2024

I have the same issue.

Participant
March 8, 2024

Hello, I noticed a few days ago that the clarity no longer works with a mask. I checked with a friend, he also has the same problem.
Do you have any answers?

Participating Frequently
March 8, 2024

I agree. I pay for this feature, it's what I pay for and it isn't working right now. I spoke to an adobe agent and they said they will fix it in the next update.

incidentalartist
Participating Frequently
March 7, 2024

Well, you would think that if it was your job to program for such a large and widely used brand as Adobe, this would not only be an easy fix but done in a timely manner.  Two weeks should be plenty or get new programmers. Also, for some people who are on the road and rely on iPad and mobile apps, it kind of does make it useless. Just because it doesn't affect you doesn't mean you have to invalidate someone's complaint for a service they pay for. Otherwise, what are we paying for?

incidentalartist
Participating Frequently
March 7, 2024

I asked the same thing. Customer service says no, you can't download an earlier version that has no bugs. It's bugs or nothing. 

incidentalartist
Participating Frequently
March 7, 2024

Where is the original thread? Customer service sent me the link to THIS thread and said "there is no Lightroom thread." So...

incidentalartist
Participating Frequently
March 7, 2024

It would be nice if ANYONE from Adobe would see how absolutely glitchy this update had been. Not even to mention how many professional photographers are pissed off that we pay a subscription for things that seem to never get a response.