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Inspiring
August 18, 2020

P: Missing Pictures, Presets, and Watermark Data after 5.4 Update

  • August 18, 2020
  • 310 replies
  • 3809 views

Yesterday when I use the Lightroom Mobile, it was okay. I still have my presets and pictures saved in the apps but today , 18th August 2020 , after I updated the apps on Apps Store, all of my pictures and presets gone. I really need this to be fix as soon as possible. Please help me as I really need all those pictures and presets.

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310 replies

Inspiring
August 19, 2020
I have the same problem!! Everything is gone. I’m unsubscribe since a few months.
jennav36531090
Participant
August 19, 2020
I’m new here, but has been using free version of LR on my iPhone since feb 2020 and everything is gone. Not sure what subscribed means, but I’m assuming I’m unsubscribes?
jennav36531090
Participant
August 19, 2020
I’m new here, but has been using free version of LR on my iPhone since feb 2020 and everything is gone. Not sure what subscribed means, but I’m assuming I’m unsubscribes?
Inspiring
August 19, 2020
I have the same problem!!
Inspiring
August 19, 2020
I followed the link but I can’t tell if I’m “subscribed”, I’ve lost everything since March 2019
Inspiring
August 19, 2020
Everything I had is gone too! How do I get my pictures and presets back?
Inspiring
August 19, 2020
All of my photos and presets are gone. When will this be fixed? Even purchased presets are gone! How do I get my photos and presets back?
Inspiring
August 19, 2020
I was about to cry when I realized everything was gone, & now I’m realizing I’m not alone on this.
Inspiring
August 18, 2020
Same issue. I was not subscribed but I am now.
Inspiring
August 18, 2020
I have the Same Problem!