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danmarker
Participating Frequently
December 10, 2016

P: Old version of edit is exported

  • December 10, 2016
  • 28 replies
  • 1583 views

This has happened to me a bunch, both before and after the latest update.

Often I use LR Mobile to spot check how my photos look on a mobile device, then I go back in to edit. If I do and edit that involves photoshop and saves as a TIF or PSD often I will go back to LR Mobile and see the edited photo just as I expected, but when I save to camera roll an earlier stage in the edit is exported. If I try and change any attributes the image in LR Mobile with switch from the latest edit to the previous edit as soon as a slider is touched. 

This seems to happen consistently when I am viewing the TIF or PSD on my phone, then jump back in to photoshop to adjust. After LR desktop syncs the new edit it's in LR Mobile where the issue occurs. 

In these situations I've found no solution except to use dropbox to send the final edit to my phone.

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    28 replies

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 2, 2017
    If you are Hitting Command E from the Lightroom while in Develop, when the file returns you are still in Develop. If you hit [ G ] to go to Library:

    1. Does the Syncing 1 Item Message appear in your identity plate?
    2. After it disappears, and about 15 seconds later, does the image update on your mobile device?
    Rikk Flohr: Adobe Photography Org
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    danmarkerAuthor
    Participating Frequently
    February 2, 2017
    yes. This issue is 100% replicable on my end.

    Create a collection. Sync collection with mobile. Add any Tif or PSD files to collection. Sync. Open Tif/PSD photo on LRMobile.  Switch back to LR Desktop. Command E (Open in Photoshop) and choose original image. Make any adjustment. Save. Sync. Pull up photo on LRMobile. Usually now I can see the updated adjustments on the photo in mobile. If I choose save to camera roll the image state from the original sync before the photoshop adjustment will save to my phone. Also if I choose to make any edit to the photo it reverts back to the original sync state.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 2, 2017
    And the edited file from Photoshop has membership in a Synced collection when it returns to Lightroom? (In Grid view there is a badge in the lower right of the thumbnail that when hovered upon, reveals the associated collections)
    Rikk Flohr: Adobe Photography Org
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    danmarkerAuthor
    Participating Frequently
    February 2, 2017
    Yeah the desktop app has no issue. Edits in photoshop are reflected almost instantly in LR after saving.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 2, 2017
    Ignoring the mobile synced version, when you edit the file in Photoshop and then allow that edited version to return to Lightroom, does the edited version viewed in Lightroom update also? 
    Rikk Flohr: Adobe Photography Org
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    danmarkerAuthor
    Participating Frequently
    February 2, 2017
    This happens to all files that have been updated in PS after syncing with LRMobile. The updated image is shown in LRMobile but revert to original state when editing the develop module or save to camera roll. This happens to me constantly. @11909012 url(http://www.w3.org/1999/xhtml);@namespace url(http://www.w3.org/1999/xhtml);@namespace url(http://www.w3.org/1999/xhtml);
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    danmarkerAuthor
    Participating Frequently
    December 10, 2016
    This has happened at times when the desktop and mobile said they were up to date, I've had this still happen when the edit was days ago
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 10, 2016
    How much time elapses between the edit in PS and the viewing on your phone? 

    When finishing the file in PS, the image has to reload into Lightroom. Sync from your Desktop to the cloud and then sync back down to your phone after complete.  I am concerned that not enough time is allowed for the full sync up and down to take place. 

    Can you provide a detailed time line on a failure with elapsed times for each operation?
    Rikk Flohr: Adobe Photography Org
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