Skip to main content
Participating Frequently
January 30, 2024

P: People tab not available in some regions proximate to restricted locations

  • January 30, 2024
  • 12 replies
  • 2401 views

I just bought and installed Adobe Lightroom to my Windows 10 pc today. I only uploaded a small portion of my photos using the desktop version, 1,122, because my primary initial need is for organization. I stopped here to test out the facial recognition features. The people view option has been enabled, I enabled in upon installation. All my pictures are of people. It has been over 6 hours since upoading all pictures and they are all "synced and backed up" However, whenever I click on the People tab it still reports "No People Found Yet. Synced photos will be analysed in the cloud. Ensure your photos are synced and check back later."  What am I doing wrong?

12 replies

peter-b8062983
Adobe Employee
Adobe Employee
March 14, 2024

This should now be fixed.  Please take a look and let us know.

 

-Peter

Jim Wilde
Community Expert
Community Expert
January 30, 2024

When looking at individual photos, click on the Keyword (Tag) icon near the bottom of the right-hand toolbar. Any identified faces will appear at the top of the keywords panel, which will then allow you to name them. For images with multiple people, hover over each unnamed entry in the panel and a rectangle will appear over the corresponding face on the main image. Once a face has been named, it will subsequently appear in the list when selecting the People tab in the left-hand panel.

 

One thing to note, which might explain why you do not yet see any entries when you select the "People" tab, is that there needs to be 5 instances for any unnamed face to appear in the "People" tab. Once a face has been named, however, it will then appear in the "People" tab even if there are less than 5 instances of that face in the library.

Participating Frequently
January 31, 2024

Progress! I did what you suggested, and the people I tagged no appear in the people tab BUT there is only the picture I tagged accredited to the Person. For example, these are all work pictures, and I tagged the CEO for the last 20 years who is in hundreds of these pictures. When I go to People he appears, but only in the one photo I tagged him in.  I assumed this software would use facial recognition to then find that face in any other photos, which is why I got it. 

 

Is there another step I am missing?

Participating Frequently
January 31, 2024

*do appear (not no appear)