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Participating Frequently
July 14, 2023

P: Picture won't export if disrupted after export progresion bar full and before green pop-up.

  • July 14, 2023
  • 3 replies
  • 5059 views

iPad Pro M2 1TB/16GB

iPadOS 16.5.1

Lightroom updated to the newest version.

 

Issue: When exporting picture with the new "save to device" option, the picture won't be saved to device if you make any acton inside Lightroom before green pop-up "Saved to device" appears.

 

Step by step for bug reproduction:

1. Click Share -> Save to device

2. Progress bar shows in the middle of the screen saying something like "Exporting"

3. After this progression bar is fully loaded, there is like a one second delay and then green pop up appears on the bottom of the screen saying something like "saved to device"

 

The problem is, there is like a one second delay between step 2 and 3, so after seeing progression bar fully loaded, I naturally want to move to do a new task, switching photo, or exporting somethine else, it doesn't matter what I do, but as long as I do anything before this green pop-up appears, the photo won't be saved to device.

This means, that in orderd for the photo to be saved to the device you need to wait until the green pop-up appears. That is very missleading - why the progress bar then, if you still need to wait after that.

It should be like: progression bar fully loaded and dissapears = photo saved to the device.

 

Sorry for my english, I hope you guys undertand what I mean.

Thomas

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3 replies

Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Participating Frequently
July 17, 2023

Thank you Rikk. It's good to hear Adobe teams are actively working on fixing any issues.

Rikk Flohr_Photography
Community Manager
Community Manager
July 17, 2023

One of our engineering team was able to identify this issue and we have a bug written for it to be fixed in a future update. Thanks for your report.

Rikk Flohr: Adobe Photography Org