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B_G3376
B_G3376
Participant
January 29, 2026

P: Presets list on Lightroom Web don't finish loading

  • January 29, 2026
  • 1 reply
  • 38 views

I downloaded and tried importing some presets today and my Lightroom Web stays loading if I open the presets tab which affects the other tabs from making changes to the photos. 

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    January 30, 2026

    Hey, ​@B_G3376. Welcome to the Lightroom Community. This is a previously known issue, and the team is investigating this. I’ve designated your post as primary for now.

     

    Thanks!

    Sameer K

      MinhNguyen071991
      MinhNguyen071991
      Participant
      January 30, 2026

      I purchased Lightroom via Apple App Store.
      Apple confirmed the subscription is active.
      I sign in to Adobe using Google, but no subscription appears.
      Please help link my App Store purchase to the correct Adobe account or refresh the entitlement.

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