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Daniel_Aldana
Participant
April 19, 2020

P: Problem with DNG mode

  • April 19, 2020
  • 7 replies
  • 430 views

When I use DNG mode the screen gets purple and the photos look the same way

    This topic has been closed for replies.

    7 replies

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    FeedbackCommunityMember
    Inspiring
    November 22, 2020

    I gave a p30 lite and I'm having the same issue. Saving to raw format was why I bought this phone. Your app states it's compatible, but it doesn't work. Pink screen. Please advise when this issue will be resolved. It was reported well over a year ago. Your lack of response is disturbing. I'm an annual subscriber of your full suite, and this lack of care is not a good sign of support. 

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    FeedbackCommunityMember
    Inspiring
    July 30, 2020
    I also have a p30 lite and have the same problem. I am devistated as I only got this phone because of the camera, and I really want to capture DNG. Did either of u figure this out or find a way around this?
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    FeedbackCommunityMember
    Inspiring
    May 12, 2020
    I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw
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    FeedbackCommunityMember
    Inspiring
    May 12, 2020
    I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw.
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    Daniel_AldanaAuthor
    Participant
    April 20, 2020
    My device is a Huawei P30 lite

    My device's OS is Android 9

    It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it
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    Daniel_AldanaAuthor
    Participant
    April 20, 2020
    My device is a Huawei P30 lite
    My device's OS is Android 9
    It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    April 19, 2020
    What is your Device Model?
    What is your device's OS version number?
    Does this happen to all images?
    Only camera captured images?
    Only when in the camera app?
    Rikk Flohr: Adobe Photography Org
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