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hedgehog159
Participant
February 9, 2022

P: Purple/Blue Tint on DNG images taken on Snapdragon 800 devices in Lightroom Mobile (Android)

  • February 9, 2022
  • 9 replies
  • 4165 views

I have taken 2 images, on the left is a JPG and on the right is a DNG image.Both are taken using the same settings and same light on my oneplus 9 pro phone, however the DNG has a blue/purle tint to it. I have proccessed both images with the auto color correction and also tried to remove it with manual processing.

 

Any ideas how I can remove the blue tint on DNG image and make it look more natural like the JPG image?

 

    This topic has been closed for replies.

    9 replies

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    lukejstaunton
    Participant
    November 28, 2023

    I am aware this is a relatively old thread but would like to acknowledge I also encounter this issue on the Nokia X20, where DNG files are imported into Lightroom with the Magenta tint set to -150 making white balance adjustments and colour correction incredibly difficult.

      M
      M.T.Y.
      Participant
      June 10, 2023

      Here is link to a photo taken with Lightroom camera app. Snapseed can import it just fine but not Lightroom Android.

       

      Sorry, since the app interface has changed, I cannot find the page with device info and thus no screenshot on that.

        M
        M.T.Y.
        Participant
        June 10, 2023

        Same problem on Nokia X20. It does not happens to all the photos, and it can happens to photos taken by Nokia built-in camera app, Lr Camera app, or third party camera app.

         

        The photos have an overall purple hue, but with a tint value of -150, so it cannot be corrected to the green side manually anymore.

         

        Lightroom Android version 8.3.3.

          A
          Abhishek28938921rpgd
          Participant
          April 15, 2023

          Can Someone Please Tell Me When this problem will be solved?? seriously guys 🥹 Adobe doesn't care, Mobile Brands clearly Don't care, and snapdragon doesn't care. Someone please fix this , I am loosing my patience 🥹

          A
          Abhishek28938921rpgd
          Participant
          March 21, 2023

          hey thanks for the reply

          will the bug be fixed soon? 🥹 if it an common issue that still hasn't been fixed???

          A
          Andy6C2B
          Participant
          August 20, 2022

          I also have this problem, which I've previously reported.  I've upvoted but no other upvotes yet

          Sameer K
          Community Manager
          Sameer KCommunity Manager
          Community Manager
          July 20, 2022

          Setting status as acknowledged. Please upvote from the top.

            Jeffrey.DNG
            Jeffrey.DNG
            Known Participant
            March 25, 2022

            Hello Lightroom team and community.
            My mobile phone, the OnePlus 9 Pro LE2125 variant running the latest C.47 build has an issue with a purple hue casting over in-app captured photos. I have wiped the device, uninstalled the app, cleared cache and still have seen no improvements. Any suggestions?

            You can simply open the app, then the camera and use any mode. The end result is an image like below.

             

             

             

            成
            成龙24319023z74x
            Participant
            May 4, 2022
            • 请问问题解决了吗？我的一加9R也一直存在这个问题：手机拍摄的照片导入安卓版lr后默认色调滑块处于-150才能显示正常，这使我无法获得更多调整空间。感觉应该跟OPPO的系统有关！！！
              Jeffrey.DNG
              Jeffrey.DNG
              Known Participant
              May 4, 2022

              到目前为止，即使在他们最新的 C.48 更新下也是如此。 我希望我们能尽快得到更新。

              Sameer K
              Community Manager
              Sameer KCommunity Manager
              Community Manager
              February 10, 2022

              Hi,

              Thanks for reaching out. Sorry for the trouble with Adobe Lightroom on Mobile(Android). We are here to help!


              Could you please share the version of Adobe Lightroom you are working with from the menu with three horizontal lines (Hamburger Menu) on the top left > About Lightroom, along with the version of Android OS on your Phone? Have you shot these images using Lightroom Camera or the default Camera App on your Phone?

               

              JPEG images are processed & compressed output images and might appear better firsthand. RAW images (DNG in your case) are yet to be processed, and you have the freedom to choose the direction.
              Please check here to understand more:
              https://helpx.adobe.com/lightroom-cc/how-to/raw-vs-jpeg.html

               

              Please let us know if this helps!
              Regards,
              Sameer K

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                hedgehog159Author
                Participant
                February 13, 2022

                Hi, 

                 

                I am using lightroom 7.1.1 and Android 11 and the photos were taken with the lightroom app. 

                 

                I would expect that a dng photo taken in lightroom would process to look similar to the jpg when processed with auto color correction as opposed to having the blue tint ??

                 

                 

                  J
                  jason5E10
                  Participant
                  February 15, 2022

                  I'm having the exactly same issue with my oppo x2 Pro and so are many others which has been going on for a long time looking through these threads, 

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