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bilbo_0161
Participant
September 8, 2024

P: Rotations <90 Degrees cause White Balance Picker to be off

  • September 8, 2024
  • 3 replies
  • 516 views

After rotating a photo within the iPhone's lightroom app, the adjust white balance feature does not align itself with the rotation. So one cannot use the eyedropper tool since the colour on the wheel doesn't match the colour in the rotated photo's pixel

3 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
April 24, 2025

Greetings all,

 

Adobe Lightroom Mobile product updates are released.  The April release updates contain a fix for this issue. 

Updates will be available via the Apple App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
September 10, 2024

Setting Status - Adding Bug Number

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
September 9, 2024

I am not able to reproduce this failure using your description. Can you post a video showing the failure?

Rikk Flohr: Adobe Photography Org
B
bilbo_0161Author
Participant
September 9, 2024

Here is an example. As you can see after the rotation, the white balance colour eyedropper does not show the colour of the selected area of the rotated photo. Instead it seems to show the colour of the pixel in the same position of the unrotated photo

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    September 10, 2024

    I see it now. In my test, I rotated 90 degrees using the Crop tool. A smaller rotation yields the failure. Thank you for the video. 

     

    Rikk Flohr: Adobe Photography Org
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