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MIranda21860049si3l
Participant
October 8, 2024

P: Shared album - problem saving photos on mobile

  • October 8, 2024
  • 7 replies
  • 896 views

In the past week something has changed. I've always shared the link to albums and check to allow downloads.  As of last week viewers cannot hold down to save the image or save to device. It only gives the option to download and the you have to go into your downloads to save . Anyone else experiencing this?

This topic has been closed for replies.

7 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
October 14, 2024

Greetings, 

This should be fixed in last week's update. 

Rikk Flohr: Adobe Photography Org
    A
    Adobe Employee
    Alex D LrWeb
    Adobe Employee
    October 11, 2024

    This should be fixed now. You might see the photo warp a little bit before the download, but that shouldn't affect the result (and is something we'll follow up on). Thanks for reporting!

      V
      Vieagus36859385hprc
      Participant
      October 11, 2024

      Just went through the same problem. The option to hold to save is way more convient tbh 

      Q
      QB5EEA
      Participant
      October 10, 2024

      After using a link for a gallery of photos it seems that only way you can download photos mobily is by pressing the download arrow instead of tapping and holding on to a photo. Is this a bug or a new update? It's very annoying for my work certain flow

      C
      Community Manager
      Charlie.DCommunity Manager
      Community Manager
      October 9, 2024

      Converting this thread to a bug to acknowledge this issue and help with tracking.  The LR Web team will investigate

      C
      Community Manager
      Charlie.DCommunity Manager
      Community Manager
      October 9, 2024

      Hello @MIranda21860049si3l and @Use Mon 

      I'm checking with the team to see if this change in functionality is known.  I merged your posts to help track this more easily.

      U
      Use Mon
      Participant
      October 9, 2024

      Nice! I look forward to hearing from you.

      U
      Use Mon
      Participant
      October 9, 2024
      Lightroom Version 7.5 | Download by Iphone IOS

       There was a bad update to the "shared albums" that allow downloading. Previously, when acessing one of these albuns, photos were downloaded from the cellphone directly to the gallery (by pressing the photo) but now it is only possible to save them to files, in addition to being very slow today, as if it were unstable. It was much more practical and intuitive before. Please fix this, thank you!

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