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J
jkz-
Participant
November 13, 2023

P: Shutter Sync issue for iphone 15 pro max on 5x telephoto lens Raw

  • November 13, 2023
  • 17 replies
  • 1965 views

 

Hi all,

 I was hoping the most recent update (9.0.1) would fix, but it appears the bug still persists. If you take a raw photo in the lightroom app using the iphone pro max telephoto (5x) you can see issues with what appears to be shutter sync. It is especially apparent if you take a flash photo, as you often get a black bar or no readout all together.

    This topic has been closed for replies.

    17 replies

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    J
    jkz-Author
    Participant
    January 18, 2024

    I still see the issue as well. I am starting to worry it's a hardware issue.

      G
      Gleeful_mind5C4F
      Participating Frequently
      January 10, 2024

      I still see the issue on 17.2.1

        DonG46
        DonG46
        Participant
        January 10, 2024

        It appears that the latest version of IOS 17.2.1 fixes the problem.

          G
          Gleeful_mind5C4F
          Participating Frequently
          December 2, 2023

          Just noticed this today as well, glad to know it's a software issue and not a hardware issue and that I'm not the only having this problem.  That said, I don't have anything to add except that my experience is another data point.

            hellsdays
            hellsdays
            Participant
            December 2, 2023

            Hey @Charlie.D It seems that this topic is more relevant, check it out. A few users have the same issue.
            iPhone 15 Vignetting issue 

              C
              Community Manager
              Charlie.DCommunity Manager
              Community Manager
              November 30, 2023

              Hello @hellsdays 

              Thanks for taking the time to post about this, and providing details you like did.  We will try to validate this issue in-house for a bug report.

               

              Question: does this happen with all lenses?  Or perhaps just the 5X lens?

              hellsdays
              hellsdays
              Participant
              December 1, 2023

              Hey @Charlie.D thank you for the quick response. As far as I can tell, this happens only with 5X lens.

              C
              Community Manager
              Charlie.DCommunity Manager
              Community Manager
              December 1, 2023

              To help us track this on our side, I'm going to merge your post with an existing thread going that relates to the iPhone 15 5X lens.  We've reported a bug to Apple and are awaiting a fix in iOS for this issue.  We currently no ETA for the fix, but will follow up in the thread when we know more.

                Rikk Flohr_Photography
                Community Manager
                Rikk Flohr_PhotographyCommunity Manager
                Community Manager
                November 13, 2023

                Thanks for the report. We have a bug logged in our system. 

                 

                Rikk Flohr: Adobe Photography Org
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