Known Participant

P: Slow walking between photos in Loupe view

Forum|Forum|3 years ago
July 3, 2022
13 replies
3078 views

I've been noticing a big performance decrease after updating to 5.4 both my iMac Pro and MacBook pro with M1 Pro CPU.

After I open the app and start working in the beginning everything is alright, snappy and quick. After a while (5-10 min or less) I experience slow loading of photos - when switching from one to another; when zooming and when switching panels. Sometimes this lag is around 3-4 sec which is very noticable. The GPU is doing its thing because the graphics are not choppy, but there's just a delay in doing the above mentioned processes.

Anyone else experiencing such issue on Mac?

macOS

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Rikk Flohr_Photography

Community Manager

The engineers have asked if you can open Activity Monitor as you use LrD and monitor what is consuming resources.

A video screen capture showing LrD side by side with the Activity Monitor set to its Memory Tab would be a big help.

Rikk Flohr: Adobe Photography Org

S

stefantotevAuthor

Known Participant

Here's my system info:

Lightroom version: 5.4 x64 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
NGL Version: 1.29.0.5
WF Version: 4.4 89b063a
VF Version: 1.0.111
HIL Version: 40405
Operating system: macOS
OS Version: macOS 12.4 (21F79)
Application architecture: x64
Computer model: iMacPro1,1 / Intel(R) Xeon(R) W-2140B CPU @ 3.20GHz
Logical processor count: 16
Processor speed: 3,2 GHz
Built-in memory: 65 536,0 MB
Real memory available to Lightroom: 65 536,0 MB
Real memory used by Lightroom: 14 476,7 MB (22,0%)
Virtual memory used by Lightroom: 35 965,3 MB
Memory cache size: 16 126,1 MB
Internal Camera Raw version: 14.4 [ 1121 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 10626MB / 32767MB (32%)
Camera Raw real memory: 0MB / 65536MB (0%)
Displays: 1) 5120x2880

Graphics Processor Info: Metal: AMD Radeon Pro Vega 56 - 8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: /Applications/Adobe Lightroom CC
Settings Folder: /Users/stef/Library/Application Support/Adobe/Lightroom CC
Library Folder: /Users/stef/Pictures/Lightroom Library.lrlibrary

And here are the videos. I have made 2 - once with the memory tab and one with the cpu tab.

https://www.icloud.com/iclouddrive/08b7cM2xRWZpQHzx8R3Fxto5Q#Screen_Recording_2022-07-14_at_20.02

https://www.icloud.com/iclouddrive/065wTkG1z3LdG8HbG4HeLWfXw#Screen_Recording_2022-07-14_at_20.05

Rikk Flohr_Photography

Community Manager

Thanks - those were helpful.

Questions from engineering:

1) Ask if there is new hardware? i.e. New monitor. The specs say the resolution is 5120x2880
2) If this degradation is new to 5.4 (i.e. were earlier releases ok)?
3) The next time the performance problem occurs, have the customer generate a diagnostic log immediately after the degradation.
4) Do you have a lot of presets? Estimate for how many you've used/installed?

For LrDesktop Diagnostic Log