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GHSjournalism
Participant
May 21, 2026

P: The "Unflagged" filter in Lightroom Web is not working. It's saying "no search results."

  • May 21, 2026
  • 13 replies
  • 176 views

Filtering for “unflagged” images works fine in Lightroom Desktop, for both regular albums and smart albums. But many of those same albums are not filtering for “unflagged” items in Lightroom Web.

    Pinned Reply By Anshul_Saini

    Hi ​@Jim Wilde and ​@GHSjournalism,

    I have an update on the Lightroom Web filtering issue.

    A fix has now been deployed for the issue affecting Flagged, Unflagged, and Rejected filtering, including cases where the filter returned incomplete or inconsistent results.

    ​@GHSjournalism, could you please try the Unflagged filter again in Lightroom Web? You shouldn’t need to make any changes to your library or repeat the previous troubleshooting.

    There is one separate filtering issue still being worked on: in some cases, the Photos filter count can exceed the actual All Photos count, as in the example ​@Jim Wilde shared earlier. That is being tracked separately and isn’t included in the fix above.

    Thanks again for helping us track this down.

    Best,
    Anshul Saini

    13 replies

    Anshul_Saini
    Community Manager
    Community Manager
    September 24, 2026

    Hi ​@Jim Wilde and ​@GHSjournalism,

    I have an update on the Lightroom Web filtering issue.

    A fix has now been deployed for the issue affecting Flagged, Unflagged, and Rejected filtering, including cases where the filter returned incomplete or inconsistent results.

    ​@GHSjournalism, could you please try the Unflagged filter again in Lightroom Web? You shouldn’t need to make any changes to your library or repeat the previous troubleshooting.

    There is one separate filtering issue still being worked on: in some cases, the Photos filter count can exceed the actual All Photos count, as in the example ​@Jim Wilde shared earlier. That is being tracked separately and isn’t included in the fix above.

    Thanks again for helping us track this down.

    Best,
    Anshul Saini

    GHSjournalism
    Participant
    September 24, 2026

    It appears to be working correctly! Thanks so much!

    -Kelly

    Anshul_Saini
    Community Manager
    Community Manager
    September 24, 2026

    Great, thanks for confirming, @GHSjournalism! I’m glad to hear the Unflagged filter is now working correctly for you.

    I’ll consider the original filtering issue resolved. The separate Photos filter count issue mentioned above is still being tracked independently.

    Thanks again for your patience and for helping us verify the fix.

    Best,
    Anshul Saini

    Jim Wilde
    Community Expert
    Community Expert
    May 29, 2026

    I don’t use the filters in LrWeb very much, but just had a look to see if it’s working correctly. And to be honest, it does appear to have some issues, here are a couple of examples:

     

     

    As you can see, the total number of images “found” by the Photos filter (20555) is actually greater that the real total of All Photos (20552). The correct number in the filter should be 20542 (i.e. the 20552 number minus the 10 videos that are in in the library).

     

    Another example:

     

    In this example, the requested filter is Flagged, Unflagged and Rejected. The correct total should match the All Photos total, but you can see it only finds 20486.

     

    So from what I can see, there’s a certain amount of unreliability with the filter in LrWeb, which would merit some investigation.

    Claire H.
    Community Manager
    Community Manager
    May 29, 2026

    Hi @GHSjournalism, thanks for reaching out to the Lightroom Community Forum! Let's try a few things to get your filters to appear in Lightroom Web. b.

    • Can you try clearing your browser cache? Clear the web browser cache to ensure outdated data does not affect the view.

    • Review the settings in Lightroom Desktop to see if any additional filters or criteria are applied that might not be reflected in the web version.

    • Sign out and refresh the webpage.

    If none of these steps work for you, we can continue troubleshooting. I hope this helps! ^CH

    GHSjournalism
    Participant
    June 5, 2026

    Hi Claire,

    Thanks for replying. I tried all of those things and filtering by “unflagged” in LR Web is still not working. I think I’ll probably just covert to Star Ratings since those always filter correctly.

    Anshul_Saini
    Community Manager
    Community Manager
    June 9, 2026

    Hi ​@GHSjournalism,

    Thanks for circling back, and thanks to Jim for the additional examples. Between your description and the screenshots Jim posted (filter totals not matching album totals), this does look like a Lightroom Web filter bug rather than a cache/sync issue on your end.

    We'll get it in front of the team and keep you posted as the investigation starts and progresses.

     

    Best,

    Anshul Saini