Participant

P: Top of UI screen is not visible or accessible.

Forum|Forum|1 year ago
October 14, 2024
18 replies
5140 views

Hello,
After installing the latest update, I can't see or access the top part of the screen in Lightroom Mobile. I've tried to reset the app and restart my Macbook, but nothing helps. As you can see on the screenshot, the contrast dial is only partially visible. Everything above is missing, including the Development tab.

Any idea how to fix this?

macOS

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M

Majestic_Mirage6323

Participant

Hello - I've just installed Lightroom moments ago and am running into a visual issue that is driving me crazy before even beginning to learn the software (to edit photos from my recent safari on my honeymoon!!). Was hoping someone could help.

Simply the bottom of my screen is force hidden when a function from the right pane of the software is not selected. If the edit or similar function is selected then the full screen is visable. I've searched around at length and can't seem to find any solutions. As soon as i go into a detail view on a photo the bottom of my screen is hidden, yet i can still click icons in my toolbar that are hidden from view.

I am using a surface pro with windows 11 - thank you!

M

Majestic_Mirage6323

Participant

I've just reset my preference and the issue is now substantially worse - almost taking up half of the screen now on the home screen of the program.

McCoyoioi

Participant

I can't see the top of any image unless I zoom out to 12% or smaller. I can't access the develop panel either. I've re-installed Lightroom, re-started the macbook, changed the screen resolution, hit CMD-F but all to no avail. The program is nearly useless now. OSX Sequoia 15.0.1

Doesn't matter if on external monitor or on the macbook native screen. Doesn't matter whether it's in full screen mode or not.

D

deen_co5814

Participant

interface missing

cant scroll upper ligtroom interface

maybe its not capitable with macOS sequoia

P

Peter_1241

Participant

Nachdem ich auf das Upadate auf die Version 8.0 gemacht habe ist alles was im oberen Bereich vom Fenster stehen sollte nach oben verschoben und nicht mehr sichtbar.

Auf der linken seite fehlt das Menü zum importieren, auf der rechten Seite sind die Menüs für das zuschneiden, reparieren und maskieren nicht mehr sichtbar. Wie bekomme ich hier wieder eine normale Sicht? Bild zur Ansicht ist beigefügt.

Julie k

Community Manager

If anyone is willing to share with us a copy of their preferences file before & after resetting them so we can try to spot which view is causing the problem, it would be greatly appreciated. Please do NOT post them here; just let us know if you're willing and we'll reach out to you privately. Thanks.