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Dudezilla65
Dudezilla65
Participant
October 19, 2022

P: UW Lens Not Working in v8.0 Lightroom Mobile App

  • October 19, 2022
  • 4 replies
  • 2056 views

Hi - installed the latest version of the Lightroom Mobile app on my iPhone 11 the other day and UW support is now gone in all photo modes - including Auto and Pro.

 

Can this functionality be returned to the camera app please?

    This topic has been closed for replies.

    4 replies

    E
    Eric Wessman
    Inspiring
    December 21, 2022

    Lightroom mobile 8.1 does not recognize my ultrawide lens on iPhone 11Pro. I just discovered this today when I was trying to take a photo -I hadn't realized that the app had auto updated. 

    C
    chrisJAchris
    Participant
    November 24, 2022

    Since the most recent update (v 8.0.1) I can no longer select the ultra wide lens option in the LR camera on my iPhone 11 Pro???

    MarkStothard
    MarkStothard
    Participating Frequently
    October 20, 2022

    iPhone 12 Pro Max

    iOS 16.0.3

    Lr v8.0.0 7FE042/60

     

    Lr Camera no wide-angle lens in any mode

     

     

    Mark Stothard MA ARPS
    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    October 19, 2022

    Converting this to a bug for better tracking and setting to Acknowledged.

     

    UW DNG capture was disabled due to a platform bug that crept into iOS 16 preventing such captures from actually working. See this other thread: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-camera-doesn-t-work-properly-when-using-ultra-wide/idc-p/13258206#M7717

     

    Until Apple resolves the capture failures in an iOS update, LR will hide the UW DNG option.  The alternatives are to either capture JPG, or use the native camera if one's device supports UW Apple ProRaw capture

    E
    Edward27348165ufhr
    Participant
    November 29, 2022

    The option to select the UW lens on adobe Lightroom has disappeared, how can I get it back please. I urgently need for my work. Thank you for your support.

    G
    good_wanderer0101
    Participant
    February 23, 2023

    AppleのAppStoreで、WとTは選択できるが、UWが22MAXアップデート後に選択できない旨の不具合をご連絡させていただき、回答で以下の内容の回答をいただき実施いたしました。

    • 端末の電源を落としての再起動 ⇒ 実施済み
    • ネットワークの再接続 ⇒ 実施済み
    • ログアウト/ログイン⇒ 実施済み
    • アプリからキャッシュクリア⇒ 実施済み
    • 非使用のAppを取り除く ⇒ 全てでは有りませんが実施済み
    上記以外に、アプリ自体を削除して再起動そしてインストールまで実施いたしましたが
    UWは選択できませんでした。 

    こちらは、解消できるのでしょうか？
    こちらの環境をご連絡いたします。
    ■ネットワーク環境
    　Cellular(docomo) ＆Wi-FI(Nuro)
     
    ■端末情報
    • iPhone 11Pro Max
    • iOS 16.3.1

    AppleカメラとLightroomカメラの動作ファイルを添付いたします。

    ご確認よろしくお願いいたします。
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