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FeedbackCommunityMember
Inspiring
October 26, 2017

P: Very slow sync speeds with a large import

  • October 26, 2017
  • 38 replies
  • 557 views

As I'm migrating from Aperture I moved ~50Gb of images into LrCC in one import. Images import to library fine, but the sync to cloud is incredibly slow - Task manager shows it topping out at ~0.5Mbps, whilst a quick speed check while the sync is running suggests upload speeds 15-20Mbps.It has been syncing for a few days now (admittedly not 24/7) which is pretty annoying! Any suggestions on how to get this going faster are much appreciated!

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    38 replies

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    heartburnNL
    Participant
    December 4, 2020

    I have the same issue. Cannot work with Lightroom this way. Anyone a workaround?

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    FeedbackCommunityMemberAuthor
    Inspiring
    October 20, 2020

    SO it seems as this problem has been around for 2 years, and nobody answers - I am having the exact same issue now - 2TB of pictures, I can't even grasp how many it is, but they need to be migrated - and it is taking forever! If I am lucky I get 10 GB transferred per day. I am up to about 300 GB or so now, and have been working at it for over 2 weeks. I am about to give up... any thoughts!? 

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    FeedbackCommunityMemberAuthor
    Inspiring
    October 20, 2020

    I have the exact same issue - but I have nearly 2 TB of photos I want to migrate - so far I have been working over a week on migrating and only added about 300 GB - I am letting the upload run all night as I hope it will be finished in the morning. So usually between 10-15 hours it is working to upload somewhere near 10-30 GB. 

    I run speed test every now and then and I have about 80MPS download and 60MBPS upload speed, so it should be a lot faster than that. 

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    heyloh
    Participating Frequently
    July 11, 2019
    Internal upload is a different kettle of fish! You didn’t mention the local NAS. This topic is about syncing with Adobe which seems to be very much affected by limited upload speeds to Adobe’s servers.
    christoph.romer
    christoph.romer
    Participating Frequently
    July 11, 2019
    Hi. I could narrow down the problem. I had my download location for the master files configured to be a folder on my Synology NAS. Lightroom CC came to a complete sync stop after about 120GB of downloaded data. At the end it became completely unusable and I couldn't even change application settings anymore. As soon as I could somehow manage Lightroom to use a local folder things started to work again. Lightroom moved about 5GB out of the 120GB to my local drive and then started downloading masters again at full speed.

    As a sidenote. My WIFI is very fast and I normally get about 720MBit/s upload speed to my NAS. So I can say that my network certainly is not a bottleneck. I found peopel having similar problems in this thread: https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-syncing-issues-when-originals-ar... 
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    heyloh
    Participating Frequently
    July 9, 2019
    Test it on a different network (ie. hotspot your phone) to confirm that it's the application and not some QOS running on your router.
    christoph.romer
    christoph.romer
    Participating Frequently
    July 9, 2019
    Hello. I recently (a few days ago) migrated my 260GB of images to Lightroom CC. This went fairly quickly and as I would expect. Now I'm on my new machine and I want Lightroom CC to download the masters to my local machine. The downloads are extremely slow and it seems like they Lightroom is somehow downloading in short bursts (see attached screenshot). How can I speed up this process? I think that this is an unacceptable performance for an application and service that I pay for quite a lot of money every month.




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    FeedbackCommunityMemberAuthor
    Inspiring
    June 7, 2019
    The uppercase / lowercase distinction was intentional. I have 70 megabits per second down. I guess that would be around 8.75 megabytes per second down.

    You're right, though - up speed is clearly the limiting factor in a sync 🙂 I ran speedtest again and it looks like I have around 4Mb/s up. I guess that's only 1/2 MB/s. Probably why my sync is so slow. Sigh. I guess I have to call comcast.

    Thanks for pointing that out
    H
    heyloh
    Participating Frequently
    June 7, 2019
    MB does not equal Mb. Also, I’m assuming you have 70Mbps DOWN, but what is your upload speed? This is the factor limiting the sync, I’ve found. I’ve recently upgraded to 20Mbps UPLOAD and it’s syncing great!
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    FeedbackCommunityMemberAuthor
    Inspiring
    June 7, 2019
    Syncing 20k photos since I'm evaluating switching to Lightroom. Started last weekend. 5 days later, 4k of the photos have uploaded. Activity Monitor shows lightroom sustaining less than 1MB/s. The speedtest.net site shows ~70Mb/s.

    This does not bode well for when I actually want to shoot photos and edit them the same week.
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