Participant

P: Videos are Corrupted upon Export from Lightroom on Android

Forum|Forum|2 years ago
October 7, 2023
14 replies
2769 views

I'm having the worst time with this, I import the video and it is fine. I make edits and go to export it.

Upon exporting it, it is corrupted. I've attached a screenshot of what it looks like after I've exported it. I've uninstalled and reinstalled, rebooted my phone, cleared my cache, run all my phone and LR updates.

App version is: 8.5.2

Android Google Pixel Pro 7 with Android 14

Any ideas on how to fix this?

Android

This topic has been closed for replies.

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Samuel333575251wc9

Participant

Yea for real, we want this fixed!!!

K

Kaitlin334004324bbg

Participant

How much longer untill the update is released in the Google play store? It's been weeks with this issue

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brianchall

Participant

I'm running the latest software of Lightroom Mobile and the latest Android version on my Pixel 7 Pro, and my videos are all exporting corrupted. This wasn't happening just 3 weeks ago, so I'm not sure why it's happening now.

I've tried deleting Lightroom and re-installing, restarting my phone, and clearing the cache, and nothing seems to fix it. Is anyone else experiencing this or are there any solutions out there for this issue? Thanks!

An example frame of the exported video:

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Samuel333575251wc9

Participant

I'm having the same exact issue on my Pixel 7Pro and it's driving me CRAZY. I came here looking for answers but looks like we're in the same boat brother. I find it so frustrating for this to happen because like you said 3 weeks ago everything was just fine.

K

Keerthi33347809a8si

Participant

After I edit my videos in Lightroom and export it to gallery, the videos are totally distorted! I've been editing on Lr since quite some time and have not encountered this issue. I've tried export as > MP4 , but still facing the same problem. I've attached screenshots of the videos (original and edited). How do I fix this?

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

Rikk Flohr_Photography

Community Manager

This issue should be fixed in release 9.0.1.

Note: The update may not appear immediately in your instance of Google Play Store. Please check back daily to see if the update is available to you.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

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Tom33134266s4j6

Participant

Obviously, the problem is in Lightroom. I think they should fix this compatibility issue with Pixel devices.

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Vanja33094318u1ew

Participant

Definitely has to be pixel device related. But I even tried on my chromebook just to see if it will make a difference and still turns out just lines. Your saying any device without android 14works for you?

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Vanja33094318u1ew

Participant

Definitely has to be pixel device related. But I even tried on my chromebook just to see if it will make a difference and still turns out just lines

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Tom33134266s4j6

Participant

Recently, after processing in Lightroom videos made on my Google pixel 6 pro, they are saved in this form. everything used to be fine, but after the update there was a problem.

3

33107307r8hk

Participant

Identical issue here. Also using Pixel 7 Pro and issue began after updating to Android 14. All videos export as lines. tested my account on alternative Android phone running previous version of Android, no issue. Have also tried uninstalling LR twice, to no avail.

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