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nikom47757858
Participant
August 13, 2025

P: When rotating screen, the app freezes.

  • August 13, 2025
  • 11 replies
  • 880 views

Hi 

 

since last update (10.5) , when I edit a picture ( raw or jpeg) on my iPad Pro , and rotate my screen work on 16:9, the screen freezes immediately after screen rotation ,  during few minutes. Impossible to do anything , even to shut down the iPad. The apps stay open and frozen . After few minutes, iPad restart. 

 

I reproduced this bug several times with same scenario 

 

no issue on my iPhone with the same picture 

 

very strange 

    11 replies

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    Noel Orridge
    Community Manager
    Noel OrridgeCommunity Manager
    Community Manager
    August 14, 2025

    Hi @nikom47757858, Thank you for reaching out! I understand how frustrating this issue can be. 

     

    Could you please tell us your iPad's model and OS version? Does this happen with specific images or all of them? If possible, could you please share a screen recording of this behavior? You can share via any public file-sharing platform and attach the link to your response. 

     

    Thanks! 

    (Type '@' and type my name to mention me when you reply)

    Noel
    M
    micheloupatrick
    Participating Frequently
    August 17, 2025

    @Noel Orridge 

    Same problem exactly : 

    iPad 11 pro 1st generation (? Model #MTXQ2NF/A)

    iPad OS 18.6

    LR 10.5

    I
    Adobe Employee
    Ignacio B
    Adobe Employee
    August 18, 2025

    @micheloupatrick @nikom47757858 I have a couple of questions:

    1. when you say that you are editing, are you using a specific tool or just have any image open?
    2. Does it happen with unedited images or only ones that you have edited?
    3. Do the images have a specific dimensions or does this happen to all images?
    4. Does it happen in Devices tab (Camera roll view) only or does it happen in the Lr tab, or both?

    @micheloupatrick 
    1. Are you sure about the version of your iPad? AFAIK the first gen of iPads Pro's should no longer be supported by Lightroom on iOS, and therefore not be able to run 10.5.

    Thanks,
    Ignacio

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