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Mark28104828a4rp
Mark28104828a4rp
Participant
February 23, 2026

P: (WinArm) Charging me credits for Topaz upscaling but it's spent hours and not done anything

  • February 23, 2026
  • 1 reply
  • 53 views

Windows on ARM Topaz Gigapixel takes 20mins+ to get to nearly complete and then progress bar just stops moving. it’s been 24 hours now, i think it’s not working!! but when  i try and cancel it warns me i burned a credit just trying this

    1 reply

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    April 16, 2026

    Greetings all,  

     

    A new update for the Adobe Photography products has been released.  The April release (x.3) contains an update regarding this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for being so patient.  

    Rikk Flohr: Adobe Photography Org
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