Kevin322208387qrt

Participating Frequently

P: (Windows) Crash: (8700068)

Forum|Forum|2 years ago
September 12, 2023
9 replies
1794 views

is anyone else Lightroom crashing app crashing ?

Windows

This topic has been closed for replies.

Rikk Flohr_Photography

Community Manager

Community Manager

Greetings all,

Updates for the Adobe Photography Products have been released. The December 2023 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

Kevin322208387qrtAuthor

Participating Frequently

Any updates , or help because I still can't use Lightroom that message still pops up ???

Kevin322208387qrtAuthor

Participating Frequently

Any updates ?

Kevin322208387qrtAuthor

Participating Frequently

Yes sir

Rikk Flohr_Photography

Community Manager

Community Manager

Any updates will come via this thread, unless an engineer needs specific data/logs from you.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

Community Manager

Community Manager

moving status to investigate - assigning bug number

Rikk Flohr: Adobe Photography Org

Kevin322208387qrtAuthor

Participating Frequently

Yes sir please keep me updated

Rikk Flohr_Photography

Community Manager

Community Manager

We’ve reviewed the email address you use with this forum, and we find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

Rikk Flohr: Adobe Photography Org

Kevin322208387qrtAuthor

Participating Frequently

Kevin322208387qrtAuthor

Participating Frequently

How do I fix it ?