Participant

P: (Windows) Crash cameraraw.dll (8867053)

Forum|Forum|2 years ago
October 25, 2023
6 replies
2486 views

My Lightroom app keeps crashing. This started a couple nights ago. I was trying to use lens blur and it was saying they encountered and and issue and needed to close and prompting me to send an error report. I stopped trying that and just kept working then suddenly it closed with no warning. After that I tried probably hundreds of times and sometimes it would close immediately while other times it would let me navigate to a date & image and then close. The next morning it worked fine for 2 days and then tonight the same issue has started.

Windows

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Angelique29314892zoy3Author

Participant

I was able to talk to an agent who remotely accessed my computer and fixed the issue

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Kyleen359362776ff6

Participant

I am also having trouble with Lightroom crashing. Mine happens every time I try to go the the Develop Screen to edit photos. I have tried updating Adobe Cloud, uninstalling and rinstalling the app. Nothing works.

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Angelique29314892zoy3Author

Participant

Thank you! Those crash reports were from the beginning of the issue. It is now closing almost instantly without any error report

Rikk Flohr_Photography

Community Manager

I was able to locate and review your crash report. Thank you for submitting it. I've logged an issue with the team. Please follow this thread for updates as they are available.

Rikk Flohr: Adobe Photography Org