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KevinSDriedger
Participant
December 16, 2023

P: Windows Touch Interface Undo/Redo buttons are disabled

  • December 16, 2023
  • 7 replies
  • 1729 views

Lightroom CLoud 7.1.2 on Windows 11

I just noticed that the undo and redo buttons are always greyed out and do not work. Keyboard shortcuts for the actions work, but I like to use these sometimes.

    This topic has been closed for replies.

    7 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 21, 2024

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The February 2024 updates contain an update for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for being so patient.

    Rikk Flohr: Adobe Photography Org
      T
      toddc96180025
      Participating Frequently
      February 11, 2024

      Yes, I just posted a note to another thread. I'm having the same issue. I can see the arrows faintly (per the screenshot from Matthew on Jan. 16, 2024 - and on occassion they actually reappear! Super frustrating ... 

        M
        Matthew34837158z7be
        Participant
        January 16, 2024

        I am having the same issue. I have used Lightroom for several years and the redo and undo buttons have always been available to me until recently. My laptop has the touch interface available and it still isn't available to use. Please correct this issue and make it available again. 

          K
          Kenneth345812100tcg
          Participant
          January 6, 2024

          Is there any timeline for when this might be fixed? They are still not available for me. Thanks.

            H
            HeatherSmoke
            Participating Frequently
            December 20, 2023

            I'm having the exact same issue today after installing the latest update.

              Rikk Flohr_Photography
              Community Manager
              Rikk Flohr_PhotographyCommunity Manager
              Community Manager
              December 18, 2023

              The behavior is not correct now and has changed. I've logged a bug with the Lightroom Desktop team. Thank you for your report. 

              Rikk Flohr: Adobe Photography Org
                Rikk Flohr_Photography
                Community Manager
                Rikk Flohr_PhotographyCommunity Manager
                Community Manager
                December 16, 2023

                These buttons require a touch-interface is enabled. Do you have a touch interface? Is it active?

                Rikk Flohr: Adobe Photography Org
                K
                KevinSDriedgerAuthor
                Participant
                December 16, 2023

                I don't understand. I'm working in Lightroom off a second screen on my Windows laptop. The buttons have worked with a cursor click in the past. Dragging it onto my touch sensitive laptop screen doesn't make the buttons work

                  K
                  Kenneth345812100tcg
                  Participant
                  January 3, 2024

                  I use Lightroom with my windows laptop and I've noticed that the undo and redo buttons are greyed out and unavailable after the most recent update. Does anyone know how to restore them or the reasoning for this change? Thanks.

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