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JUNJUN
Participant
May 21, 2026

Urgent: Lightroom Cloud Sync Issue - Photos Not Deleting & Web Service Unavailable

  • May 21, 2026
  • 0 replies
  • 3 views

I am subscribed to the Adobe Photography Plan and use the same Adobe ID to sign in to Lightroom on both my mobile phone and iPad. Currently, I am unable to delete photos from my cloud album—they immediately reappear after being deleted, indicating a sync error. The web version of Lightroom also shows a “service unavailable” error, so I cannot resolve this issue on my own. I kindly request that the support team investigate and repair the cloud database for my account.