Hi, why can't I use removal tool on-device on Photoshop beta (the device option is dimmed) even I meet the requirements, the GPU I currently used is Geforce RTX 5070 Ti 16GB and have enough HD space ?

Thank you for the info ​@hoi_man_1313  here are a few things to check:

• Let’s update to the latest NVIDIA driver — the feature requires driver version ≥ 32.0.15.2800, and launch drivers for new GPUs sometimes don't pass the internal version string check.
• The on-device model (~4-6 GB) must download successfully — if it stalled or failed, Device mode stays dimmed. Check disk space and restart Ps.
 

Let us know if any of this solves the issue for you.

Thanks,

Cory - Photoshop Product Manager

Hi, I tried to resetting the Prefs and didn’t work, please find below the system info, thanks a lot :

____________________________________________________________________________________

Adobe Photoshop Version: 27.7.0 20260429.m.3521 d10d509  x64 (beta, PublicBeta)

Number of Launches: 1

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26200.8328

System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-VNNI, HybridCPU(8:12), HyperThreading

Physical processor count: 20

Logical processor count: 28

Processor speed: 2112 MHz

Built-in memory: 32489 MB

Free memory: 20826 MB

Memory available to Photoshop: 24967 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 9.22.0

SAM SDK Version: 15.1.0

ACP.local Status:

- SDK Version: 5.11.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.8.10.1

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v6.1.1

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.2

C2PA library version: Adobe CAI SDK: adobe_api/1.22.3

NGL Version: 1.42.0.5

Sophia Info:

- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:2b16efe9-5fec-477e-a108-798ea38816f0#3edb1997-bf0a-435c-a254-129f5aa290ac::: variationID:071289e4-c3a1-4cee-b668-447435d1f9c1-0:::076cba3e-6504-4d9e-ad3c-a86f15c0ff00#3edb1997-bf0a-435c-a254-129f5aa290ac, 00dddfbc-5f1a-4459-88e5-8f21cbd821ef#ddf8400b-3f21-4b8e-be2b-c9272c2bf749, 022da563-ce30-4bc5-ae03-f10a75a22273#ddf8400b-3f21-4b8e-be2b-c9272c2bf749, eefe4a5c-fad2-4ad9-b412-674574c1c92a#b15682f8-8089-40e7-8ab3-aca419c0af37::::::a0b69375-55d9-4249-8933-fb70ee4b4352

Chalkboard: Enabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 11.0.0

TextEngine: ATE 7.11.0 (9f0ecee)

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny:               0

GPUForce:              0

useGPU:                1

useOpenCL:             1

isGPUCapable:          1

isGPUAllowed:          1

GPUName:               NVIDIA GeForce RTX 5060 Ti

GPUVendor:             NVIDIA

NVIDIA GeForce RTX 5060 Ti  UNKNOWN, NVIDIA

Intel(R) UHD Graphics 770  UNKNOWN, INTEL

IsNativeGPUCapable:    1

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                16,050 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   1

UseOpenCLChecked:              1

Windows remote desktop:  0

Windows available feature level:     12.2

Windows required feature level:      12.0

Windows has required feature level:  1

Display: 1

  Display Bounds: (0, 0) -> (3840, 2160)

  Display scale: 1.75

  Main Display

  Display Type: SDR

  Display Profile: sRGB IEC61966-2.1

------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

[1 ms]

  Start RunAllAPIs

[1 ms]

  C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=150689555 -comment=Photoshop Version: Adobe Photoshop 27.7.0 20260429.m.3521 d10d509 x64

[2 ms]

  Start GetSnifferResult

[1578 ms]

  Start sniffer 2026-05-05 10:48:59

  # Photoshop Version: Adobe Photoshop 27.7.0 20260429.m.3521 d10d509 x64

  C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=150689555 -comment=Photoshop Version: Adobe Photoshop 27.7.0 20260429.m.3521 d10d509 x64

  {76 ms}

  Start platform native

    # displays:                   1

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (3,840, 2,160)

      Dimensions:                   (3,840 2,160)

      Display scale:                1.75

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 5060 Ti index=0)

    # devices:                    2

    Device 0

      Name:                         NVIDIA GeForce RTX 5060 Ti

      Preferred:                    TRUE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY1

      GPU accessible RAM:               16,050 MB

      VRAM:                             16,050 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                17,033 MB

      API version:                  12.2 (12.2)

      Device version:               12.0 (12.0)

      Vendor name:                  NVIDIA

      Driver date:                  2026-04-23  000000.000000-000

      Driver age:                   1 month

      Driver version:               32.0.15.9636

      Supports UMA:                 UNSUPPORTED

      D3D-ID:                       11524

    Device 1

      Name:                         Intel(R) UHD Graphics 770

      Preferred:                    FALSE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               17,161 MB

      VRAM:                                128 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                17,033 MB

      API version:                  12.2 (12.2)

      Device version:               12.0 (12.0)

      Vendor name:                  INTEL

      Driver date:                  2025-12-01  000000.000000-000

      Driver age:                   5 months

      Driver version:               32.0.101.7082

      Supports UMA:                 SUPPORTED

      D3D-ID:                       42880

  End platform native

  {751 ms}

  {751 ms}

  Start platform OpenCL

    # displays:                   0

    # devices:                    2

    Device 0

      Name:                         NVIDIA GeForce RTX 5060 Ti

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               17,102 MB

      VRAM:                             17,102 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 CUDA)

      Device version:               3.0 (OpenCL 3.0 CUDA)

      Vendor name:                  NVIDIA

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    945 GB / s

      Compute score:                11,109.6

      Device name string:           NVIDIA GeForce RTX 5060 Ti

      Device vendor string:         NVIDIA Corporation

      Platform name string:         NVIDIA CUDA

      Platform vendor string:       NVIDIA Corporation

    Device 1

      Name:                         Intel(R) UHD Graphics 770

      Preferred:                    FALSE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               15,539 MB

      VRAM:                             15,539 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 )

      Device version:               3.0 (OpenCL 3.0 NEO )

      Vendor name:                  INTEL

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    47 GB / s

      Compute score:                143.65

      Device name string:           Intel(R) UHD Graphics 770

      Device vendor string:         Intel(R) Corporation

      Platform name string:         Intel(R) OpenCL Graphics

      Platform vendor string:       Intel(R) Corporation

  End platform OpenCL

  {1480 ms}

  Exit code kExitNormal

  End sniffer 2026-05-05 10:49:00

[kStatusNormal, kExitNormal]

[1579 ms]

  Finish RunAllAPIs

[1584 ms]

  Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 96040354974601241125

GUIDBucket:

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\

Temporary file path: C:\Users\Man\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 929.9G, 465.2G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:

   ACE.dll   ACE 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   act_tracing.dll   Adobe Common Toolkit   1.0.70  

   AdobeGrowthSDK.dll   Adobe Growth SDK   1.4.0.206  

   AdobeLinguistic.dll   Adobe Linguistic Library   69ef127  

   AdobeOwl.dll   Adobe Owl   5.5.0  

   AdobePDFL.dll   PDFL 2026/03/10-19:11:41   26.G.a61aa2c   26.G.a61aa2c

   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16  

   AdobeSVGAGM.dll   AdobeSVGAGM   26.G.76b11ac   26.G.76b11ac

   AdobeXMP.dll   Adobe XMP Core 2025/12/08-20:50:21   25.G.d20e466   25.G.d20e466

   AdobeXMPFiles.dll   Adobe XMP Files 2025/12/08-20:50:21   25.G.d20e466   25.G.d20e466

   AGM.dll   AGM 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   AID.dll   AID DLL   1.0.0.58  

   AIDE.dll   AIDE 2026/03/17-10:23:39   26.G.9e4b1c4   26.G.9e4b1c4

   aifm.dll   AIFM   1.0   23.68434

   AILib.dll   Adobe Illustrator 2026   30.0.0  

   aiport.dll   AIPort   1.0   23.68434

   ARE.dll   ARE 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   AXE8SharedExpat.dll   AXE8SharedExpat 2025/12/15-18:34:26   25.G.64f06ab   25.G.64f06ab

   AXEDOMCore.dll   AXEDOMCore 2025/12/15-18:34:26   25.G.64f06ab   25.G.64f06ab

   BIB.dll   BIB 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   BIBUtils.dll   BIBUtils 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   concrt140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   CoolType.dll   CoolType 2026/03/16-15:31:09   26.G.363513f   26.G.363513f

   CRClient.dll   Adobe Crash Reporter Client DLL   26.5.0.202506270759_7140322  

   cudart64_12.dll   NVIDIA CUDA 12.4.127 Runtime   6,14,11,12040  

   DirectML.dll   DirectML Redistributable Library   1.15.4+241025-1615.1.dml-1.15.fac7597  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   Adobe DVA 2025   25.2.0  

   dvaadameve.dll   Adobe DVA 2025   25.2.0  

   dvaappsupport.dll   Adobe DVA 2025   25.2.0  

   dvaaudiodevice.dll   Adobe DVA 2025   25.2.0  

   dvaaudiotoolkit.dll   Adobe DVA 2025   25.2.0  

   dvacore.dll   Adobe DVA 2025   25.2.0  

   dvacrashhandler.dll   Adobe DVA 2025   25.2.0  

   dvaevefactory.dll   Adobe DVA 2025   25.2.0  

   dvamarshal.dll   Adobe DVA 2025   25.2.0  

   dvamediatypes.dll   Adobe DVA 2025   25.2.0  

   dvametadata.dll   Adobe DVA 2025   25.2.0  

   dvametadataapi.dll   Adobe DVA 2025   25.2.0  

   dvametadataUI.dll   Adobe DVA 2025   25.2.0  

   dvanet.dll   Adobe DVA 2025   25.2.0  

   dvaplayer.dll   Adobe DVA 2025   25.2.0  

   dvascripting.dll   Adobe DVA 2025   25.2.0  

   dvastorage.dll   Adobe DVA 2025   25.2.0  

   dvatemporalxmp.dll   Adobe DVA 2025   25.2.0  

   dvatransport.dll   Adobe DVA 2025   25.2.0  

   dvaui.dll   Adobe DVA 2025   25.2.0  

   dvauxphost.dll   Adobe DVA 2025   25.2.0  

   dvauxpui.dll   Adobe DVA 2025   25.2.0  

   dvavulcansupport.dll   Adobe DVA 2025   25.2.0  

   dvaworkspace.dll   Adobe DVA 2025   25.2.0  

   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-9.3.0-uxp  

   dynamiclink.dll   Adobe DVA 2025   25.2.0  

   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4

   filterport.dll   FilterPort   1.1   BUILDVERSION

   icucnv77.dll   International Components for Unicode    Build 14.3.3.9087c7c  

   icuin77.dll   International Components for Unicode    Build 14.3.3.9087c7c  

   icuuc77.dll   International Components for Unicode    Build 14.3.3.9087c7c  

   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)  

   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   JP2KLib.dll   JP2KLib 2025/12/10-16:41:35   25.G.5526fbf   25.G.5526fbf

   libcrypto-3-x64.dll   The OpenSSL Toolkit   3.0.19  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   libssl-3-x64.dll   The OpenSSL Toolkit   3.0.19  

   LogSession.dll   LogSession   8.2.0.16  

   mediacoreif.dll   Adobe DVA 2025   25.2.0  

   mfc140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140chs.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140cht.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140deu.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140enu.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140esn.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140fra.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140ita.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140jpn.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140kor.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140rus.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfc140u.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfcm140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mfcm140u.dll   Microsoft® Visual Studio®   14.42.34438.0  

   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   MPS.dll   MPS 2026/03/13-21:58:34   26.G.1e11f13   26.G.1e11f13

   msvcp140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   msvcp140_1.dll   Microsoft® Visual Studio®   14.42.34438.0  

   msvcp140_2.dll   Microsoft® Visual Studio®   14.42.34438.0  

   msvcp140_atomic_wait.dll   Microsoft® Visual Studio®   14.42.34438.0  

   msvcp140_codecvt_ids.dll   Microsoft® Visual Studio®   14.42.34438.0  

   onnxruntime.dll   Microsoft® Windows® Operating System   1.23.0  

   onnxruntime_providers_openvino.dll   Microsoft® Windows® Operating System   1.23.0  

   onnxruntime_providers_shared.dll   Microsoft® Windows® Operating System   1.23.0  

   opencv_world4120.dll   OpenCV library   4.12.0  

   openvino.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_auto_batch_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_auto_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_c.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_hetero_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_intel_cpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_intel_gpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_intel_npu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   openvino_onnx_frontend.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights  

   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377

   Plugin.dll   Adobe Photoshop 2026   27.7  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14  

   PSCloud.dll                                                   1.0.0.1  

   PSRes.dll   Adobe Photoshop 2026   27.7  

   PSViews.dll   Adobe Photoshop 2026   27.7  

   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4

   SVGRE.dll   SVGRE   26.G.26f6fc0   26.G.26f6fc0

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   vcamp140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   vccorlib140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   vcomp140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   vcruntime140.dll   Microsoft® Visual Studio®   14.42.34438.0  

   vcruntime140_1.dll   Microsoft® Visual Studio®   14.42.34438.0  

   vcruntime140_threads.dll   Microsoft® Visual Studio®   14.42.34438.0  

   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34  

   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0  

   Unified Extensibility Platform  uxp-9.3.0-uxp

   UPIC  2.6.0

Required plugins:

   Accented Edges 27.7 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 27.7 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 27.7 - from the file “Filter Gallery.8bf”

   Average 27.7 - from the file “Average.8bf”

   Bas Relief 27.7 - from the file “Filter Gallery.8bf”

   BMP 27.7 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 18.3 - from the file “Camera Raw.8bi”

   Camera Raw Filter 18.3 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 27.7 - from the file “Filter Gallery.8bf”

   Charcoal 27.7 - from the file “Filter Gallery.8bf”

   Chrome 27.7 - from the file “Filter Gallery.8bf”

   Cineon 27.7 - from the file “Cineon.8bi”

   Clouds 27.7 - from the file “Clouds.8bf”

   Color Halftone 27.7 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 27.7 - from the file “Filter Gallery.8bf”

   Conté Crayon 27.7 - from the file “Filter Gallery.8bf”

   Craquelure 27.7 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 27.7 - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 27.7 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 27.7 - from the file “Filter Gallery.8bf”

   Crystallize 27.7 - from the file “Standard MultiPlugin.8bf”

   Cutout 27.7 - from the file “Filter Gallery.8bf”

   Dark Strokes 27.7 - from the file “Filter Gallery.8bf”

   De-Interlace 27.7 - from the file “Standard MultiPlugin.8bf”

   Dicom 27.7 - from the file “Dicom.8bi”

   Difference Clouds 27.7 - from the file “Clouds.8bf”

   Diffuse Glow 27.7 - from the file “Filter Gallery.8bf”

   Displace 27.7 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 27.7 - from the file “Filter Gallery.8bf”

   Entropy 27.7 - from the file “statistics.8ba”

   Export Color Lookup Tables 27.7 - from the file “Export3DLUT.8be”

   Extrude 27.7 - from the file “Standard MultiPlugin.8bf”

   Fibers 27.7 - from the file “Standard MultiPlugin.8bf”

   Film Grain 27.7 - from the file “Filter Gallery.8bf”

   Filter Gallery 27.7 - from the file “Filter Gallery.8bf”

   Fresco 27.7 - from the file “Filter Gallery.8bf”

   Glass 27.7 - from the file “Filter Gallery.8bf”

   Glowing Edges 27.7 - from the file “Filter Gallery.8bf”

   Grain 27.7 - from the file “Filter Gallery.8bf”

   Graphic Pen 27.7 - from the file “Filter Gallery.8bf”

   Halftone Pattern 27.7 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 27.7 - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 27.7 - from the file “HDRMergeUI.8bf”

   HSB/HSL 27.7 - from the file “Standard MultiPlugin.8bf”

   IFF Format 27.7 - from the file “Standard MultiPlugin.8bf”

   Ink Outlines 27.7 - from the file “Filter Gallery.8bf”

   JPEG 2000 27.7 - from the file “JPEG2000.8bi”

   Kurtosis 27.7 - from the file “statistics.8ba”

   Lens Blur 27.7 - from the file “Lens Blur.8bf”

   Lens Correction 27.7 - from the file “Lens Correction.8bf”

   Lens Flare 27.7 - from the file “Standard MultiPlugin.8bf”

   Liquify 27.7 - from the file “Liquify.8bf”

   Matlab Operation 27.7 - from the file “ChannelPort.8bf”

   Maximum 27.7 - from the file “statistics.8ba”

   Mean 27.7 - from the file “statistics.8ba”

   Measurement Core 27.7 - from the file “MeasurementCore.8me”

   Median 27.7 - from the file “statistics.8ba”

   Mezzotint 27.7 - from the file “Standard MultiPlugin.8bf”

   Minimum 27.7 - from the file “statistics.8ba”

   Mosaic Tiles 27.7 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 27.7 - from the file “MultiProcessor Support.8bx”

   Neon Glow 27.7 - from the file “Filter Gallery.8bf”

   Note Paper 27.7 - from the file “Filter Gallery.8bf”

   NTSC Colors 27.7 - from the file “NTSC Colors.8bf”

   Ocean Ripple 27.7 - from the file “Filter Gallery.8bf”

   OpenEXR 27.7 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 27.7 - from the file “Filter Gallery.8bf”

   Palette Knife 27.7 - from the file “Filter Gallery.8bf”

   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

   Patchwork 27.7 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 27.7 - from the file “Standard MultiPlugin.8bf”

   PCX 27.7 - from the file “PCX.8bi”

   Photocopy 27.7 - from the file “Filter Gallery.8bf”

   Picture Package Filter 27.7 - from the file “ChannelPort.8bf”

   Pinch 27.7 - from the file “Standard MultiPlugin.8bf”

   Pixar 27.7 - from the file “Pixar.8bi”

   Plaster 27.7 - from the file “Filter Gallery.8bf”

   Plastic Wrap 27.7 - from the file “Filter Gallery.8bf”

   Pointillize 27.7 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 27.7 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 27.7 - from the file “PBM.8bi”

   Poster Edges 27.7 - from the file “Filter Gallery.8bf”

   Radial Blur 27.7 - from the file “Standard MultiPlugin.8bf”

   Radiance 27.7 - from the file “Radiance.8bi”

   Range 27.7 - from the file “statistics.8ba”

   Render Color Lookup Grid 27.7 - from the file “Export3DLUT.8be”

   Reticulation 27.7 - from the file “Filter Gallery.8bf”

   Ripple 27.7 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 27.7 - from the file “Filter Gallery.8bf”

   Save for Web 27.7 - from the file “Save for Web.8be”

   Save for Web Drover 27.7 - from the file “Save for Web Drover.8be”

   ScriptingSupport 27.7 - from the file “ScriptingSupport.8li”

   Shear 27.7 - from the file “Standard MultiPlugin.8bf”

   Skewness 27.7 - from the file “statistics.8ba”

   Smart Blur 27.7 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 27.7 - from the file “Filter Gallery.8bf”

   Solarize 27.7 - from the file “Solarize.8bf”

   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

   Spatter 27.7 - from the file “Filter Gallery.8bf”

   Spherize 27.7 - from the file “Standard MultiPlugin.8bf”

   Sponge 27.7 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 27.7 - from the file “Filter Gallery.8bf”

   Stained Glass 27.7 - from the file “Filter Gallery.8bf”

   Stamp 27.7 - from the file “Filter Gallery.8bf”

   Standard Deviation 27.7 - from the file “statistics.8ba”

   Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

   Sumi-e 27.7 - from the file “Filter Gallery.8bf”

   Summation 27.7 - from the file “statistics.8ba”

   Targa 27.7 - from the file “Standard MultiPlugin.8bf”

   Texturizer 27.7 - from the file “Filter Gallery.8bf”

   Tiles 27.7 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 27.7 - from the file “Filter Gallery.8bf”

   Twirl 27.7 - from the file “Standard MultiPlugin.8bf”

   Underpainting 27.7 - from the file “Filter Gallery.8bf”

   Vanishing Point 27.7 - from the file “VanishingPoint.8bf”

   Variance 27.7 - from the file “statistics.8ba”

   Water Paper 27.7 - from the file “Filter Gallery.8bf”

   Watercolor 27.7 - from the file “Filter Gallery.8bf”

   Wave 27.7 - from the file “Standard MultiPlugin.8bf”

   WIA Support 27.7 - from the file “WIASupport.8li”

   Wind 27.7 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 27.7 - from the file “WBMP.8bi”

   ZigZag 27.7 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 10.7.1.13 - from the file "Required Folder"

   CmdN: 1.31.12

   FMS: 1.17.3

   UAM: 1.40.0

   UAB: 2.18.0-17

   UAB4: 5.235.2

   SAM.js: 10.0.697

   AXT: 1.0.7

      Loaded at: 343 ms - launch time impact: 3 ms

   Discover Panel (Loaded) 2604.140.0.10 - from the file "Required Folder"

      Loaded at: 390 ms - launch time impact: 6 ms

   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"

      Loaded at: 7578 ms - launch time impact: 0 ms

   Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"

   CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"

   CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"

   CAPTURE: 2.0.41  STOCK: 4.2.7

   Photoshop Facepile (Loaded) 1.9.0.0 - from the file "Required Folder"

      Loaded at: 390 ms - launch time impact: 0 ms

   Share Panel (Loaded) 1.0.33.0 - from the file "Required Folder"

      Loaded at: 390 ms - launch time impact: 0 ms

   In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"

      Loaded at: 390 ms - launch time impact: 0 ms

   Content Credentials (Loaded) 0.56.0.0 - from the file "Required Folder"

      Loaded at: 6812 ms - launch time impact: 0 ms

   Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

   Photoshop Adjustments Panel (Loaded) 2.3.26.0 - from the file "Required Folder"

      Loaded at: 7578 ms - launch time impact: 3 ms

   AI Auto Panel (Prepared) 0.9.3.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.12.11.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 4.10.5.0 - from the file "Required Folder"

      Loaded at: 7578 ms - launch time impact: 0 ms

   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

   Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 6812 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 6812 ms - launch time impact: 0 ms

   Neural Filters (Registered) 1.15.0.105 - from the file "Required Folder"

   Scan time: 0 ms - entries: 40

Extensions:

   com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”

   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”

   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

Installed TWAIN devices: NONE

Hi ​@hoi_man_1313 please share a video of your workflow and when you see this issue.

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager