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PeterGJones
Known Participant
Aug 28, 2023 2:47 PM UTC
Open for Voting

P: 25.1 Crash Issues - Windows

Tried to start twice. Got error and sent report. Was able to reinstall 25.0 which seems to still work. Windows 10 on older dell computer. I have been getting notice that  photoshop can't use graphic card when the previous versions boot but program still works ok except for camera does not work.

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    peters88929131
    peters88929131
    Inspiring
    Aug 30, 2023 3:30 PM UTC

    25.0 generative fill worked...

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      salman31950521alr2
      Participating Frequently
      Aug 30, 2023 9:55 AM UTC

      Are you sure if we uninstall it completely 25.1 version and install 25.0 will the generative option will work or it will still stuck as we down graded from 25.1 to 25.0

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        salman31950521alr2
        Participating Frequently
        Aug 30, 2023 9:52 AM UTC

        You people are still not helping 25.0 was ok 25.1 crashes 

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          PeterGJonesAuthor
          Known Participant
          Aug 29, 2023 5:47 PM UTC

          25.0 generative fill worked fine for me when I reinstalled it

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            salman31950521alr2
            Participating Frequently
            Aug 29, 2023 3:20 PM UTC

            But the generative fill option won't work when you go back to 25.0

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              salman31950521alr2
              Participating Frequently
              Aug 29, 2023 3:15 PM UTC
              Sir it shoes this problem it was fine, in 25 version
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                Sammy Hart
                Participating Frequently
                Aug 29, 2023 2:41 PM UTC
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                Translated Report (Full Report Below) (removed by moderator - placed in MacOS thread)
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                Caity.psd
                Community Manager
                Caity.psdCommunity Manager
                Community Manager
                Aug 29, 2023 2:22 PM UTC

                @salman31950521alr2 please post the crash dialog here as well as sharing system info (Go to Help > System Info) and paste here.

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                  PeterGJonesAuthor
                  Known Participant
                  Aug 29, 2023 2:15 PM UTC

                  My solution was to reinstall version 25.0. It still works well.

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                    Sammy Hart
                    Participating Frequently
                    Aug 29, 2023 2:14 PM UTC

                    I already desinstalled PS 25.1. and went back to 25.0. since I was in an important working process and a bit stressed out.

                    I was working with LR in my workflow and sending pictures to PS. The system was constantly informing me for the PS Beta Update. So at one point, when there was some time, I did. Immidiatly after the update the crashing set in. It took me a while to go back to 25.0. and used in the meantime the regular PS 2023

                     

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