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Participating Frequently
Apr 17, 2023 2:56 PM UTC
Released

P: Beta 25 Save Issues

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

107 replies

CShubert
Community Manager
Community Manager
Feb 5, 2024 8:15 PM UTC

This issue has been fixed.

 

Thanks,

Cory - Photoshop Product Manager

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Participating Frequently
Nov 26, 2023 6:04 PM UTC

Same here. For about 4-5 days now I have no thumbnails if Ai content credendials are attached to the psd... the exported jpg will not have a thumbnail in windows explorer. tested it with 2 psd files and it is connected to ai content credentials. 

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Participant
Nov 23, 2023 4:44 PM UTC

I've started getting this issue with the last Beta update. (25.3). Never saw it before, now I can't save JPEG, even after saving as PSD first.

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Participating Frequently
Sep 26, 2023 3:30 AM UTC

When I try to Save As in PSD Beta, nothing happens. Wheel spins for a bit but no dialog window. This happens when I select "Save As" from the menu and when I use the keyboard shortcut as well. 

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CShubert
Community Manager
Community Manager
Sep 26, 2023 5:23 PM UTC

Hi @jfeez do you have the same issue with the general release of Ps, 25.0, or just with beta?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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CShubert
Community Manager
Community Manager
Sep 5, 2023 3:29 PM UTC

Hi everybody. For those of you that are still seeing this issue after the recent update, please download this log collector tool and share with the team.  Send files to shubert@adobe.com

 

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

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Participant
Sep 5, 2023 12:15 PM UTC

i cannot save my work in ps beta, its simply not working, not doing anything 

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Participating Frequently
Sep 1, 2023 10:49 PM UTC

so is there a fix for this?  I'm tired of losing all of my work after I've spent alot of time processing them.  someone said they opened regular photoshop and the files automatically opened over there, that doesn't work.

 

Why is this not saving my files?????

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Participating Frequently
Sep 1, 2023 10:46 PM UTC

does not work for me.  This is the dumbest problem to have.  Can't use the features so why even hvae it released?

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CShubert
Community Manager
Community Manager
Sep 1, 2023 4:44 PM UTC

Sorry for the jump on that, this bug has been fixed and will be out soon but it is not in the current Ps beta release.

 

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Participant
Sep 1, 2023 1:52 PM UTC

Cant't save the file after doing something

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