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Participating Frequently
Apr 17, 2023 2:56 PM UTC
Released

P: Beta 25 Save Issues

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

107 replies

Participating Frequently
May 30, 2023 8:55 PM UTC

Thank you @CShubert  for the responding and sorry for the late reply. nothing works when photoshop beta hangs. I am doing exactly what @Vera30159648ceqi     has suggested .  No fun but at least I dont loose my work.

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Participant
May 30, 2023 1:18 PM UTC

Seems like I just found an answer. While my 7 files were still in Beta, I opened a PS normal version v 24.5 and all the 7 files were opened too in PS as *_recovered.dng, so I saved all the 7 files in PS and just then closed the Beta! Hope it helps !

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sadieh86945392
Participant
Aug 10, 2023 1:45 PM UTC

Wish mine would do this! I'm about to lose a ton of work.

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Participating Frequently
Aug 10, 2023 2:10 PM UTC

I lost my days work yesterday and opening ps normal did t help either . 
So frustrating 

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CShubert
Community Manager
Community Manager
Apr 28, 2023 7:41 PM UTC

@shatsi28316640f7id sorry to hear this.

 

  • Have you checked if you’re in incognito? Ps Web does not run in incognito.
  • Have you toggled this Chrome settings switch?
    chrome://settings/cookies -
    Set "Clear cookies and site-data when you close all windows to the ON position. 
    Open Ps Web,
    Create a new file.
  • Have you tried in Microsoft Edge?
  • Have you checked the requirements to make sure you computer is up to date?
  • https://helpx.adobe.com/photoshop/system-requirements-web.html

 

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Participating Frequently
Apr 27, 2023 4:30 AM UTC

I have the same isuue , Beta just hangs and doesnt saves in any format, I ahve tried every trick given on the net but evrntually all my work is wasted and i have quit Beta and start all over again . I now prefer not to have multiple files on it as its just a wasted of my time incase it hangs . 

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