Skip to main content
Participating Frequently
April 17, 2023

P: Beta 25 Save Issues

  • April 17, 2023
  • 64 replies
  • 7622 views

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

64 replies

Participating Frequently
May 30, 2023

Thank you @CShubert  for the responding and sorry for the late reply. nothing works when photoshop beta hangs. I am doing exactly what @Vera30159648ceqi     has suggested .  No fun but at least I dont loose my work.

Participant
May 30, 2023

Seems like I just found an answer. While my 7 files were still in Beta, I opened a PS normal version v 24.5 and all the 7 files were opened too in PS as *_recovered.dng, so I saved all the 7 files in PS and just then closed the Beta! Hope it helps !

sadieh86945392
Participant
August 10, 2023

Wish mine would do this! I'm about to lose a ton of work.

Participating Frequently
August 10, 2023

I lost my days work yesterday and opening ps normal did t help either . 
So frustrating 

CShubert
Community Manager
Community Manager
April 28, 2023

@shatsi28316640f7id sorry to hear this.

 

  • Have you checked if you’re in incognito? Ps Web does not run in incognito.
  • Have you toggled this Chrome settings switch?
    chrome://settings/cookies -
    Set "Clear cookies and site-data when you close all windows to the ON position. 
    Open Ps Web,
    Create a new file.
  • Have you tried in Microsoft Edge?
  • Have you checked the requirements to make sure you computer is up to date?
  • https://helpx.adobe.com/photoshop/system-requirements-web.html

 

Participating Frequently
April 27, 2023

I have the same isuue , Beta just hangs and doesnt saves in any format, I ahve tried every trick given on the net but evrntually all my work is wasted and i have quit Beta and start all over again . I now prefer not to have multiple files on it as its just a wasted of my time incase it hangs .