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Participating Frequently
Apr 17, 2023 2:56 PM UTC
Released

P: Beta 25 Save Issues

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

107 replies

CShubert
Community Manager
Community Manager
Aug 21, 2023 4:02 PM UTC

Hi @Peter31101981afzn are you trying to Save as, what happens when you chose Save a Copy?  What are your settings in preferences, do you have Enable legacy "Save As" selected or not? 

 

 

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Participant
Aug 21, 2023 9:19 AM UTC

Images generated from generative fill cannot be saved or exported after latest update. Did not have problem previously.

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CShubert
Community Manager
Community Manager
Aug 21, 2023 2:21 PM UTC

Hi @Harold Ho could you share a bit more on what you are seeing? What is your workflow where this issue is happening? Do you have the latest Ps beta: Adobe Photoshop Version: 25.0.0 20230817.m.2290 15dfc21 x64?

 

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Participating Frequently
Aug 20, 2023 9:15 PM UTC

When i finish processing files, I always use the export command so i can save as jpg/png.  This is not working.  I get a beachball, then nothing.  I've tried this with several files that I have open, none of them are saving.

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Participating Frequently
Aug 20, 2023 9:19 PM UTC

I'd like to add, NONE of the save commands are working at all!!

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Participant
Aug 20, 2023 1:12 AM UTC

Using PS 25.0 (Beta) on Mac Mini metal. I have been working away for about half an hour so I pinched myself to save this file as it was a portrait (snapshot) of moi from 1974. Tried new neural filters. Nice but barely impressed though. Imagined a better result. Anyway, The file will not save. I suppose I'll force quit and live to fight (PS) another day!

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CShubert
Community Manager
Community Manager
Aug 21, 2023 3:54 PM UTC

Hi @Fidigitater curious if you have this same issue in Ps release version?  Does this happen with all files or just this one mentioned?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Participant
Aug 19, 2023 2:05 PM UTC

Photoshop não quer salvar como

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Participant
Aug 19, 2023 10:22 AM UTC

pressing the 'save' button, 'save as' button, 'quick export as png' button, and exporting as png through the export window all result in no response. unable to save project file even when closing the software.

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Participating Frequently
Aug 21, 2023 2:13 AM UTC

Same. It started for me this evening (August 20) after installing the newest update. 

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Participant
Aug 19, 2023 7:52 AM UTC

I was trying to save my work using Save As, but Photoshop just responded with loading rainbow ball and did nothing. Same as Save a Copy and Quick Export.

 

Please do fix this.

 

Thank you,

Robby

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Participant
Aug 18, 2023 8:14 PM UTC

Dialogue box to save does not pop up in PSbeta

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CShubert
Community Manager
Community Manager
Jun 13, 2023 2:14 PM UTC

@Hailley21 curious what you mean as the "new denoise" feature in Ps beta? What is the workflow you are using?

 

Could you share a screenshot of your workspace? What happens when you try to save the file, what error or message do you see?

 

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Participant
Aug 22, 2023 10:51 AM UTC

@CShubert  Hi I am having a similar issue. When I try to save my file it isn't giving me any dialogue boxes and just stalling doing nothing but allowing me to continue editing. I am also having issues where the file won't export. When I click export it just does nothing. Can you help?

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Participating Frequently
Aug 22, 2023 11:33 AM UTC

Good luck , I have given up on it now . Say A  prayer every time you start working 😭😭😭 may be that will work . 

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Hailley21
Participant
Jun 10, 2023 7:23 PM UTC

I used the new denoise feature in PS Beta on the downloaded app and it turned my file to a DNG.  Not realizing it did that, I opened it in photoshop Beta to edit it, added bunch of layers and now it won't save. 8+ hours of work and now another 4 hours trying to find a solution. @CShubert help

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