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Peter31101981afzn
Participating Frequently
Apr 17, 2023 2:56 PM UTC
Released

P: Beta 25 Save Issues

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

    107 replies

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    India Reilly
    Participant
    Aug 22, 2023 10:19 AM UTC

    I can't save or export files from my 16 inch M1 MacBook Pro 2021, 16gb memory, macOS Ventura 13.4 - going via file save, save as export or export as doesn't yeild any results and hitting the shortcut doesn't work. repeatedly hitting the shortcut gives me a colourwheel and then no result. Happened two days in a row, since i have restaretd my mac and updated PS beta but to no avail. 

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      Krista29920279nmav
      Participant
      Aug 22, 2023 11:23 AM UTC
      I’m having the exact same issue on my Mac.

      Krista Cooper
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        Krista29920279nmav
        Participant
        Aug 22, 2023 1:21 AM UTC

        I've edited the same photo three times and everytime I try to save it, nothing happens.  I have the most recent update.

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          janeE719
          Participant
          Aug 22, 2023 11:06 PM UTC

          I am trying to save an image I have worked on in Photoshop beta and it will not save.

          Please help!

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            CShubert
            Community Manager
            CShubertCommunity Manager
            Community Manager
            Aug 21, 2023 7:47 PM UTC

            @pcdebb what are you not using, could you explain a bit more... are your issues different than the rest of the posts here?

             

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              pcdebb
              Participating Frequently
              Aug 21, 2023 7:45 PM UTC

              I'm not using that at all

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                CShubert
                Community Manager
                CShubertCommunity Manager
                Community Manager
                Aug 21, 2023 6:30 PM UTC

                Hi, the team is looking into this issue.

                 

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                Peter31101981afznAuthor
                Participating Frequently
                Aug 21, 2023 5:23 PM UTC

                Hi, i have delete SageThumbs and Fast Stone Image Viewer, and tataaaa.... Beta25 works and save JPG ! 

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                  AwolAD
                  Participating Frequently
                  Aug 21, 2023 4:28 PM UTC

                  MacOS 13.4.1 (22F82)

                  PS Beta 25.0.0

                   

                  I created a frame animation, but when I want to export it as a video, it wouldn't let me choose the folder I wanted to export to. I could click on the "Select Folder" button, but nothing would happen. I clicked again and got the spinning rainbow ball, but no location window. 

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                    Peter31101981afznAuthor
                    Participating Frequently
                    Aug 21, 2023 4:21 PM UTC

                     I have installed 25 again, tested with legacy, not Work , this is all what Photoshop 25 save 😉  a Thumbnail, a white Thumbnail 😉

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                      AwolAD
                      Participating Frequently
                      Aug 21, 2023 4:19 PM UTC

                      MacOS 13.4.1 (22F82)

                      PS Beta 25.0.0

                       

                      I was closing a file (CMD-W) that had not been saved yet. As expected, I got the dialogue asking if I wanted to save it. I clicked yes, but the window to save the file didn't appear. I tried again, with the same result. I tried saving the file first (CMD-S), but the window for where to save didn't appear again. I tried a Save and also a Save As through the File menu, and then to close with the same dialogue. No matter what I tried, it was not actually saving. After multiple attempts, I clicked don't save, and it didn't. There was also an issue with exporting the video for it, but I'll open a separate ticket for that. 

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                        Peter31101981afznAuthor
                        Participating Frequently
                        Aug 21, 2023 4:07 PM UTC

                        Hi Cory , i have NOT selected !  Rollback  24.7 Works fine !  25 with JPG Bug ? Photoshop is sooo great, thanx a lot !

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