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P: Generative Fill Not Working on PS Beta (Program Error)

Forum|Forum|2 years ago
May 24, 2023
68 replies
19566 views

Yesterday I clean installed Win 11 again and wanted to try out the new feature, so I installed the beta and here is what happened:

After finished installation I opened it up and loaded a generic grass land image to try the simplest prompt, "Bird", so I found it wasn't working, but all the other tools seems fine.

Also, the Remove Tool isn't working too.

I downloaded the PS Diagnostic Plugin and here is what it gave me:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d - x86
0	address: 0x00007FF6850950F1	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1	address: 0x00007FF6835CB6B6	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2	address: 0x00007FF6835CAA49	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3	address: 0x00007FF6835CCD73	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4	address: 0x00007FF681BF190E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5	address: 0x00007FF6835CCE59	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6	address: 0x00007FF6835CB8F0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7	address: 0x00007FF6831BD914	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8	address: 0x00007FF6831BCC13	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9	address: 0x00007FF6831C611E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10	address: 0x00007FF6831CE238	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11	address: 0x00007FF6831C69AA	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12	address: 0x00007FF682562277	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCheckHTTPInput:-1 in n.a.
13	address: 0x00007FF6831C2A34	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14	address: 0x00007FF680E31FF0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCleanupThreads:-1 in n.a.
15	address: 0x00007FF681A16885	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16	address: 0x00007FF681A0FA78	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17	address: 0x00007FF81065236A	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlHashUnicodeString:-1 in n.a.
18	address: 0x00007FF810625976	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19	address: 0x00007FF80F3826AD	base: 0x00007FF80F370000	module name: 'KERNEL32.DLL'	 symbol: BaseThreadInitThunk:-1 in n.a.
20	address: 0x00007FF81064A9F8	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlUserThreadStart:-1 in n.a.

Desktop-Windows

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J

Jan Řeháček

Participant

Text: because there is a program error
Message: Photoshop is in a state where it is displaying the error message: request could not be completed because a program error occurred.

Photoshop Error information
Code: -1
Text: protože se vyskytla chyba programu
Message: Požadavek nelze dokončit, protože se vyskytla chyba programu.
Stack:
Adobe Photoshop 24.7.0 20230628.m.2223 0770f83 - x86
0 address: 0x00007FF7104D13D1 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF70EBC83E6 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF70EBC7809 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF70E634D24 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF70E6342D9 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF70E634139 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF70E64681D base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF70EBCAAC5 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF70EBCD9C7 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF70EBCD35A base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF70EC1E806 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF71006C5B8 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
12 address: 0x00007FF71006C64D base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
13 address: 0x00007FF710023234 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
14 address: 0x00007FF7100361C1 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
15 address: 0x00007FF70E5D6F5A base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
16 address: 0x00007FF7100264DB base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
17 address: 0x00007FF710108B22 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
18 address: 0x00007FFB67B926AD base: 0x00007FFB67B80000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFB6894A9F8 base: 0x00007FFB688F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

CShubert

Community Manager

Hi @Jan Řeháček

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.