Participant

P: Generative Fill Not Working on PS Beta (Program Error)

Forum|Forum|2 years ago
May 24, 2023
68 replies
19567 views

Yesterday I clean installed Win 11 again and wanted to try out the new feature, so I installed the beta and here is what happened:

After finished installation I opened it up and loaded a generic grass land image to try the simplest prompt, "Bird", so I found it wasn't working, but all the other tools seems fine.

Also, the Remove Tool isn't working too.

I downloaded the PS Diagnostic Plugin and here is what it gave me:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d - x86
0	address: 0x00007FF6850950F1	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1	address: 0x00007FF6835CB6B6	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2	address: 0x00007FF6835CAA49	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3	address: 0x00007FF6835CCD73	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4	address: 0x00007FF681BF190E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5	address: 0x00007FF6835CCE59	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6	address: 0x00007FF6835CB8F0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7	address: 0x00007FF6831BD914	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8	address: 0x00007FF6831BCC13	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9	address: 0x00007FF6831C611E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10	address: 0x00007FF6831CE238	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11	address: 0x00007FF6831C69AA	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12	address: 0x00007FF682562277	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCheckHTTPInput:-1 in n.a.
13	address: 0x00007FF6831C2A34	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14	address: 0x00007FF680E31FF0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCleanupThreads:-1 in n.a.
15	address: 0x00007FF681A16885	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16	address: 0x00007FF681A0FA78	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17	address: 0x00007FF81065236A	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlHashUnicodeString:-1 in n.a.
18	address: 0x00007FF810625976	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19	address: 0x00007FF80F3826AD	base: 0x00007FF80F370000	module name: 'KERNEL32.DLL'	 symbol: BaseThreadInitThunk:-1 in n.a.
20	address: 0x00007FF81064A9F8	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlUserThreadStart:-1 in n.a.

Desktop-Windows

This topic has been closed for replies.

Show previous replies

G

germanj

Participant

I am encountering a specific issue with the Generative Fill feature in Photoshop Beta. Despite attempting to enable or disable different settings, adding Photoshop to the firewall, updating and uninstalling both the Beta version and the original version of Photoshop, as well as reinstalling Adobe Creative Cloud, the problem persists.

E

ekimwahs

Adobe Employee

The smart object test is checking to see if we are encountering permissions issues. It is not intro be a fix for the program error

J

Jornada66

Participant

Is "the smart object test" referring to converting an image into a smart object and testing it?

After right-clicking on a layer while viewing a PNG file, I converted it to a smart object. Then, I tried executing generative fill again, but encountered a similar error. I also attempted uninstalling and restarting Photoshop (Beta), but the issue persisted.

В

Валерий29940802auzp

Participant

Did the fill on another image, here's the result

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 - x86
0 address: 0x00007FF6216754B1 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF61F1CC416 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF61F1CB7A9 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF61F1CDAD3 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF61D7E75DE base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5 address: 0x00007FF61F1CDBB9 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF61F1CC650 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF61EDBDC04 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF61EDBCF03 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF61EDC640E base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF61EDCE538 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF61EDC6C9A base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF61E164C27 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF61EDC2D24 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF61CA21900 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
15 address: 0x00007FF61D608CF5 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16 address: 0x00007FF61D601C88 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17 address: 0x00007FF88E5B2260 base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: TpAllocPool:-1 in n.a.
18 address: 0x00007FF88E5A31AA base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: TpReleaseCleanupGroupMembers:-1 in n.a.
19 address: 0x00007FF88D587614 base: 0x00007FF88D570000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF88E5A26A1 base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

E

ekimwahs

Adobe Employee

@Jornada66 can you try the smart object test above and let us know your results.

E

ekimwahs

Adobe Employee

@Jerophoto did the SO edit work? It wasn't expected to fix the Generative Fill program error. We are trying to see if it is a permissions problem.

J

Jornada66

Participant

Unable to access Generative Fill functionality. Please provide a resolution for this issue.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.7.0 20230607.m.2200 b619f20 - x86
0 address: 0x00007FF7AD5EEB91 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF7ABCEFA76 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7ABCEEE09 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7ABCF1133 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7AA3072DE base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5 address: 0x00007FF7ABCF1219 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7ABCEFCB0 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7AB8DE0E4 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7AB8DD3E3 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7AB8E68EE base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7AB8EEA18 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7AB8E717A base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF7AAC84D87 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF7AB8E3204 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF7A9542030 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ?onCompletion@IACPLHttpTransferCallbackHook@net@local@acp@@UEAAXW4TransferError@1234@PEBDPEAX@Z:-1 in n.a.
15 address: 0x00007FF7AA129635 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16 address: 0x00007FF7AA1225C8 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17 address: 0x00007FFF9C77236A base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlHashUnicodeString:-1 in n.a.
18 address: 0x00007FFF9C745976 base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19 address: 0x00007FFF9B5C26AD base: 0x00007FFF9B5B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF9C76A9F8 base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Mod: Moved to the Photoshop Beta forum]

Jerophoto

Inspiring

Converting to Smart object didnt help for me. And I'm in Switzerland

E

ekimwahs

Adobe Employee

If you are hitting the High Demand toast, please let us know what region/country you are in

E

ekimwahs

Adobe Employee

If you are hitting program error please try this and let us know the result:

To check to see if it is a permissions issue could folks try the following and report back the results?

Open a PNG or JPG file.
Right click on the Background layer in the Layers panel. Choose Convert to Smart Object.
Right click on the layer again. Choose Edit Contents.

does the file open for edit as expected?

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded