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Participating Frequently
November 15, 2024

P: Generative workspace doesn't work

  • November 15, 2024
  • 61 replies
  • 7955 views

I have the latest update of Photoshop beta installed. I have checked if my firewall was blocking the application and it is not. I have uninstalled and reinstalled Photoshop beta 2 times. I have checked my computer for viruses and it is not. After all these attempts Generative workspace, which was working perfectly at first, is still not working.

61 replies

Participating Frequently
December 12, 2024

It does finally work again!  Thank you.

CShubert
Community Manager
Community Manager
December 11, 2024

Hey everybody, we have pushed a fix that should solve this issue for everyone.  Please restart your systems and launch Ps beta and let us know if you still see this issue.  We appreciate your help and patience as the team worked to resolve this.

 

Thanks,

Cory - Photoshop Product Manager

Athers
Participating Frequently
December 9, 2024

Just updated photoshop beta 26.3 and problem persists - spinning wheel and cleared cache makes no difference 😞

Participating Frequently
December 9, 2024

Windows 11.  PS Beta 26.3 is installed.  It's now been 3 weeks since the Generative Workspace last worked.   What can be done?

Participating Frequently
December 9, 2024

Windows 11.  PS Beta 26.3 is installed.  It's now been 3 weeks since the Generative Workspace last worked.   What can be done? 

bernard@
Participating Frequently
December 9, 2024

hello last update 26.3 the problem persists

Athers
Participating Frequently
December 5, 2024

Just updated to new version and left Generative Workspace spinning - I don't get any option to reset cache

bernard@
Participating Frequently
December 5, 2024

good evening persistent problem

Participant
December 5, 2024

Hello everyone, I have updated this morning and Ps show me the option to remove cache memory, now, it's working good, thanks for you support 

bernard@
Participating Frequently
December 5, 2024

  Hello last update 26.3 m 2893 it still doesn't work