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Participating Frequently
Nov 15, 2024 8:46 AM UTC
Released

P: Generative workspace doesn't work

I have the latest update of Photoshop beta installed. I have checked if my firewall was blocking the application and it is not. I have uninstalled and reinstalled Photoshop beta 2 times. I have checked my computer for viruses and it is not. After all these attempts Generative workspace, which was working perfectly at first, is still not working.

75 replies

Participant
Nov 23, 2024 12:01 AM UTC

hello , i have de same error, when i try to open my gennerative workspace the screen stand by loading

 and my versio dee SO is. 

 thanks for your support

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luraesAuthor
Participating Frequently
Nov 22, 2024 8:39 PM UTC

He encontrado una forma de salir del apuro pero GW sigue fallando. Cuando inicies GW dispones de aproximadamente 2 segundos para cerrar la ventana del prompt (a veces ni siquiera esos 2 segundos) porque luego no se puede. Si lo consigues el programa se desbloquea inmediatamente. Es eso lo que bloquea a GW pero no sé por qué.

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CShubert
Community Manager
Community Manager
Nov 22, 2024 8:21 PM UTC

Hi all, please make sure to click on the box to show how many customers see this issue, right now it is one but many of you are here, so if each of you will click on that it will raise the intensity.

 

 

Thanks,

Cory - Photoshop Product Manager

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Participant
Nov 22, 2024 4:30 PM UTC

Thank you for escalating this to the team. Please keep us updated on any progress or if you require additional details from our side to assist in resolving the issue.

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bernard@
Participating Frequently
Nov 22, 2024 3:01 PM UTC

Hello galpaolo, many of us have had a problem with ‘GENERATIVE WORKSPACE’.

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CShubert
Community Manager
Community Manager
Nov 21, 2024 7:39 PM UTC

Hey everyone, we have passed this on to the team to look into.

 

Thanks,

Cory - Photoshop Product Manager

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Participant
Nov 21, 2024 5:52 PM UTC

I'm having the same issue :((((

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bernard@
Participating Frequently
Nov 20, 2024 8:00 PM UTC

le probleme persite

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bernard@
Participating Frequently
Nov 20, 2024 7:59 PM UTC

hello i also have the same problem despite 3 adobe representatives everything has been tried nothing h

 

as been done

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Athers
Participating Frequently
Nov 19, 2024 12:08 AM UTC

Hi 

I am having a problem with Generative Workspace.  Up until recently it was working fine, but now it won't open.  I have removed PS beta and logged out, logged back in and reinstalled and it still doesn't work.  All I get is the 'spinning wheel' - nothing else is 'clickable' (eg the cog icon).  I have PS beta running on two machines and it isn't working on either, so I am guessing there is a problem with my account.  Can this be resolved?  Thank you in advance

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Participant
Nov 19, 2024 7:39 AM UTC

I think this is a global problem; I’m experiencing the same issue.

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