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MarceeOslundDuggar
Participant
June 28, 2023

P: Just downloaded update now problems

  • June 28, 2023
  • 10 replies
  • 1094 views

I have tried to generate several different types of things and i keeps getting the same error message " A problem Accured Please Try Again

.  And it is very slow now also.

    10 replies

    K
    keonigraphics
    Participant
    August 2, 2023

    Everything worked fine until the latest update today. Now multiple failures with generative fill.

    Zdeněk Říčař
    Zdeněk Říčař
    Participating Frequently
    July 14, 2023

    Todays last UPDATE: Right now, everything seems to be OK ( multiple files, multiple text prompts ), I'm free to play with Generative fill. Win 10 Pro, Ryzen 7, Quadro P2000.

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      July 14, 2023

      @Alies31012752o8sr  we see you have a teams account. Please make sure to ask your IT admin to allow for updates:

       

      https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

       

        Zdeněk Říčař
        Zdeněk Říčař
        Participating Frequently
        July 14, 2023

        UPDATE: same file where was successful attempt few minutes before, after saving and few minutes later - " Try later... "

          D
          danac74977392
          Participant
          July 14, 2023

          I just update Photoshop Beta and now Generative Fill doesn't work. I'm getting the same popup as everyone else "A problem occurred try again later".

           

          I only upgraded because Adobe suggested that. 

            Zdeněk Říčař
            Zdeněk Říčař
            Participating Frequently
            July 14, 2023

            Hi Cory. Stay tuned, other try in progress - it seems like temporary "ghost in machine". As usualy in past few days testing Generative fill - most of the attempts give me prety crazy and inspirative outputs. At today afternoon, few minutes before post, another try - new file and saved work too - quote as posted above "Try later...". And right now - new file, same text prompt for Generative fill and all seems to be OK.

              AndreHQ
              AndreHQ
              Participant
              July 14, 2023

              Same kind of problem after the update I did earlier today. Do not generate anything

                CShubert
                Community Manager
                CShubertCommunity Manager
                Community Manager
                July 14, 2023

                Hi @MarceeOslundDuggar  and @Zdeněk Říčař could you share your sysinfo as well as screenshots of what your seeing/doing when you get this error?

                 

                Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

                 

                  Zdeněk Říčař
                  Zdeněk Říčař
                  Participating Frequently
                  July 14, 2023

                  Same for me, updated just now. "A problem occured. Try again later."

                    A
                    Aisen30780360cmfd
                    Participant
                    June 28, 2023

                    I installed Photoshop Beta this morning, and ever since then, I've been trying to use it. However, I'm only getting a message that says "A problem occurred, please try again". I've tried everything at this point and it doesn't seem to get fixed. Any ideas on what could be happening?

                     

                      R
                      Roger the Swede
                      Participant
                      June 29, 2023

                      If you are trying to use it where there is skin involved the fill seems to often stop or end with a problem. I solved that by first change the color of the whole image using Hue/Saturation under the image/adjustment menu. Just turn it all the way left or right and when u are done - go back turning hue full way the other direction. Now - it isnt skin anymore and the fill worx out just fine

                      A
                      Aisen30780360cmfd
                      Participant
                      June 29, 2023

                      Hey Roger,

                      I tried this but it didn't work at all. I used both the settings from Image > Adjustments and the ones in the layers section. Still receiving the same error. 

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