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P: Just downloaded update now problems

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I have tried to generate several different types of things and i keeps getting the same error message " A problem Accured Please Try Again

. And it is very slow now also.

Desktop-Windows

K

keonigraphics

Participant

Everything worked fine until the latest update today. Now multiple failures with generative fill.

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Zdeněk Říčař

Participating Frequently

Todays last UPDATE: Right now, everything seems to be OK ( multiple files, multiple text prompts ), I'm free to play with Generative fill. Win 10 Pro, Ryzen 7, Quadro P2000.

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CShubert

Community Manager

@Alies31012752o8sr we see you have a teams account. Please make sure to ask your IT admin to allow for updates:

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

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Zdeněk Říčař

Participating Frequently

UPDATE: same file where was successful attempt few minutes before, after saving and few minutes later - " Try later... "

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D

danac74977392

Participant

I just update Photoshop Beta and now Generative Fill doesn't work. I'm getting the same popup as everyone else "A problem occurred try again later".

I only upgraded because Adobe suggested that.

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Zdeněk Říčař

Participating Frequently

Hi Cory. Stay tuned, other try in progress - it seems like temporary "ghost in machine". As usualy in past few days testing Generative fill - most of the attempts give me prety crazy and inspirative outputs. At today afternoon, few minutes before post, another try - new file and saved work too - quote as posted above "Try later...". And right now - new file, same text prompt for Generative fill and all seems to be OK.

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AndreHQ

Participating Frequently

Same kind of problem after the update I did earlier today. Do not generate anything

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CShubert

Community Manager

Hi @MarceeOslundDuggar and @Zdeněk Říčař could you share your sysinfo as well as screenshots of what your seeing/doing when you get this error?

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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Zdeněk Říčař

Participating Frequently

Same for me, updated just now. "A problem occured. Try again later."

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A

Aisen30780360cmfd

Participant

I installed Photoshop Beta this morning, and ever since then, I've been trying to use it. However, I'm only getting a message that says "A problem occurred, please try again". I've tried everything at this point and it doesn't seem to get fixed. Any ideas on what could be happening?

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R

Roger the Swede

Participant

If you are trying to use it where there is skin involved the fill seems to often stop or end with a problem. I solved that by first change the color of the whole image using Hue/Saturation under the image/adjustment menu. Just turn it all the way left or right and when u are done - go back turning hue full way the other direction. Now - it isnt skin anymore and the fill worx out just fine

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A

Aisen30780360cmfd

Participant

Hey Roger,

I tried this but it didn't work at all. I used both the settings from Image > Adjustments and the ones in the layers section. Still receiving the same error.

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