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A
AKaPhoto
Participant
August 1, 2023

P: Photoshop beta 25 critical error

  • August 1, 2023
  • 287 replies
  • 72476 views

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

    287 replies

    Show previous replies
    C
    Chris Walter
    Participant
    August 22, 2023

    Hey Cory, I have uninstalled and re-installed the latest Beta download and it is still giving me issues. I am on OSX 11.6

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      August 22, 2023

      Hi all, please update to the latest Ps beta that was rolled out last night, 8/21, as a fix for this issue was included.  You should see this build number to know it is the latest: Adobe Photoshop Version: 25.0.0 20230820.m.2296 c61c3a5 x64

       

        A
        Anonymous
        August 22, 2023

        Just fixed!

          C
          Chris Walter
          Participant
          August 22, 2023

          After updating to V 25.0 the Beta just crashes when i try to open a file or create a new file. I've tried deleteing preferences, shift-option-command opening, and re-installing. Nothing worked. I did download the previous version which works perfectly but the generative fill won't work? 

           

          Someone please help!

            M
            mosaed abdullaha18796764
            Participant
            August 22, 2023

            Beta now is working, just click check for updates

            Thanks guys.

              mohsenh59725466
              mohsenh59725466
              Participant
              August 22, 2023

              After many attempts, beta version 25.0.0 is working correctly. Thank you very much.

                Antonio31769982la5a
                Antonio31769982la5a
                Participant
                August 22, 2023

                worked fine now  with the fresh update
                Thanks guys

                  Kevin Stohlmeyer
                  Community Expert
                  Kevin StohlmeyerCommunity Expert
                  Community Expert
                  August 22, 2023

                  @memiş ali24453440zg8g Try uninstalling the current beta install and then refresh your Creative Cloud desktop. If you still dont see it - are you in a managed environment (enterprise, teams, educational)? If so, your Admin may have to allow -30 day releases or you wont see the recent release.

                    P
                    pong0814
                    Participating Frequently
                    August 22, 2023

                    Still not working for me. RAW files still open in Adobe Camera RAW within PS Beta to edit, but when clicking OPEN to finalize edits in PS Beta, it still crashes. Tried resetting settings and making sure that documents folders are checked for PS Beta, but still the same result. Running on a M1 Max, Ventura 13.4.1.

                      M
                      memiş ali24453440zg8g
                      Participating Frequently
                      August 22, 2023

                      the new version did not come, there is still 25.0 what kind of version you say 8/21? ??? where did you download it?

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