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Participant
Aug 1, 2023 11:48 AM UTC
Released

P: Photoshop beta 25 critical error

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

453 replies

Participant
Aug 22, 2023 2:08 PM UTC

Hey Cory, I have uninstalled and re-installed the latest Beta download and it is still giving me issues. I am on OSX 11.6

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CShubert
Community Manager
Community Manager
Aug 22, 2023 1:52 PM UTC

Hi all, please update to the latest Ps beta that was rolled out last night, 8/21, as a fix for this issue was included.  You should see this build number to know it is the latest: Adobe Photoshop Version: 25.0.0 20230820.m.2296 c61c3a5 x64

 

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Aug 22, 2023 1:34 PM UTC

Just fixed!

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Participant
Aug 22, 2023 1:27 PM UTC

After updating to V 25.0 the Beta just crashes when i try to open a file or create a new file. I've tried deleteing preferences, shift-option-command opening, and re-installing. Nothing worked. I did download the previous version which works perfectly but the generative fill won't work? 

 

Someone please help!

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Participant
Aug 22, 2023 1:19 PM UTC

Beta now is working, just click check for updates

Thanks guys.

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mohsenh59725466
Participant
Aug 22, 2023 1:11 PM UTC

After many attempts, beta version 25.0.0 is working correctly. Thank you very much.

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Antonio31769982la5a
Participant
Aug 22, 2023 12:41 PM UTC

worked fine now  with the fresh update
Thanks guys

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Kevin Stohlmeyer
Community Expert
Community Expert
Aug 22, 2023 12:21 PM UTC

@memiş ali24453440zg8g Try uninstalling the current beta install and then refresh your Creative Cloud desktop. If you still dont see it - are you in a managed environment (enterprise, teams, educational)? If so, your Admin may have to allow -30 day releases or you wont see the recent release.

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Participating Frequently
Aug 22, 2023 12:20 PM UTC

Still not working for me. RAW files still open in Adobe Camera RAW within PS Beta to edit, but when clicking OPEN to finalize edits in PS Beta, it still crashes. Tried resetting settings and making sure that documents folders are checked for PS Beta, but still the same result. Running on a M1 Max, Ventura 13.4.1.

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Participating Frequently
Aug 22, 2023 12:10 PM UTC

the new version did not come, there is still 25.0 what kind of version you say 8/21? ??? where did you download it?

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