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Cris108
Known Participant
April 4, 2024

P: Photoshop beta crash on launch

  • April 4, 2024
  • 56 replies
  • 10401 views

(Sorry if this has been asked before.)

With the latest Photoshop beta update, it crashes on launch.

I have uninstalled the Photoshop beta, uninstalled and reinstalled CC, restarted, unchecked GPU composting in the non-beta version., and reinstalled Photoshop beta, it still crashes on launch (the icon in the dock bounces once and stops without launching).

I have been using Photoshop beta since it was available, even though there is a warning that my (older) OS may cause issues. 

I on a team (Enterprise) version of CC.

Mac OS Big Sur 11.7.10

This topic has been closed for replies.

56 replies

Inspiring
April 25, 2024

Ho provato quanto indicato C:\Programmi\File comuni\Adobe\Plug-Ins\CC ma non ho l'accesso alla cartella file comuni anche se sono Amministratore

Fadamia
Participant
April 25, 2024

Here is another solution that worked for me. Eliminate the Nick collection 6 from the file located at:

Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC

Go to DXO site download the Nick collection 6 and load it again.

Lounch PS Beta and it should open with no problems.

Participant
April 25, 2024

Il problema sembra sia causato da DXO Nick Collection 6 plug in. Per risolverlo, finche' non verra' risolta da Adobe, basta eliminare questa plug in dalla Plug-ins folder :

Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC

 

Participating Frequently
April 25, 2024

Las versiones 25.8 i 25.9 de Photoshop Beta se bloquean cuando se inician saliendo se ha producido un error y el mensaje de enviar informe o no enviar .

Que solución hay?

Muchas gracias

Participant
April 25, 2024

Thank you, works fine..

Participating Frequently
April 25, 2024

Another quick solution. 
Rename file:

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\DxO2\Nik Collection 6\Nik 6 HDR Efex\SelectivePalette.8li.lnk 

to something else (eg. SelectivePalette.8li.lnk.original)
then restart PS B (v25.9).
In my case all Nik Collection plugins, includig HDR Plug-in, work perfectly fine in botg PS 2024 (non-Beta) and PS Beta 25.9

Participant
April 25, 2024

Bis PS Beta 29.7. liefen die Aktualisierungen problemlos. Nach Installation von 25.8. und auch 25.9. startet PS nicht mehr weiter. Es wird nur das Startbild (Painting) angezeigt, dannach hängt das Programm. Wenn es dann wieder 29.7. installieren startet das Programm normal und ich kann problem damit arbeiten.

Win 11 Pro

Prozessor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz, 2904 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)

Participating Frequently
April 25, 2024
Es correcto puedes trabajar con la versión 25.7 pero no con la actual 25.9

Muchas gracias
Participating Frequently
April 24, 2024

I was able to solve the problem (Photoshop Beta 25.9 working with the Nik Collection) in the following way:

1. Uninstall the version of Photoshop Beta that won't start.
2. Install a previous version that does work.
3. With the control panel uninstall the Nik Collection.
4. Install the latest version of PS Beta (25.9).
5. Download the latest version of the Nik Collection from the DXO website and install it, after having installed PS Beta 25.9 and checked that it loads correctly!

This way Phtoshop Beta starts without problems and I can use the Nik Collection.

danyuh35156055
Participant
April 24, 2024

"Removing the Nik HDR Efex folder from C:\Program Files\Common Files\Adobe\Plug-Ins\CC\DxO2\Nik Collection 6 "solved" the problem. The Beta 25.9 now starts."

I tried that, not working on my case.

Inspiring
April 24, 2024

Photoshop beta doesn't crash when NIK is installed and the HDR efex folder is removed. But NIK doesn't work, it says it's not available. NIK works in the regular Photoshop, but not in the PS beta. But hey, we can work round that  🙂